Re: [SOGo] user is logged off from webmail even while writing a mail

2017-09-22 Thread Stefano Zamboni
On 21/09/2017 17:03, Francis Lachapelle (flachape...@inverse.ca) wrote: Debugging is unfortunately not easy. You'll find some entries in the FAQ that could help you start: https://sogo.nu/nc/support/faq/select_category/50.html Thank you for your hints it seems difficult to debug in

Re: [SOGo] user is logged off from webmail even while writing a mail

2017-09-21 Thread Francis Lachapelle
> On Sep 21, 2017, at 9:40 AM, Stefano Zamboni (tdi...@gmail.com) > wrote: > > On 06/09/2017 19:12, stephane de Labrusse (step...@de-labrusse.fr) wrote: >> Le 06/09/2017 à 11:15, Stefano Zamboni (tdi...@gmail.com) a écrit : >>> in any case, any hint is more than welcome >> how

Re: [SOGo] user is logged off from webmail even while writing a mail

2017-09-21 Thread Stefano Zamboni
On 06/09/2017 19:12, stephane de Labrusse (step...@de-labrusse.fr) wrote: Le 06/09/2017 à 11:15, Stefano Zamboni (tdi...@gmail.com) a écrit : in any case, any hint is more than welcome how many time before to be logged off, something precise ? hi, sorry for the delay no, unfortunately I

Re: [SOGo] user is logged off from webmail even while writing a mail

2017-09-06 Thread stephane de Labrusse
Le 06/09/2017 à 11:15, Stefano Zamboni (tdi...@gmail.com) a écrit : > in any case, any hint is more than welcome how many time before to be logged off, something precise ? -- Cordialement Stéphane de Labrusse Membre de l'Aru2L http://www.aru2L.org PORTABLE : 06 29 19 12 99 DOMICILE :

Re: [SOGo] user is logged off from webmail even while writing a mail

2017-09-06 Thread Stefano Zamboni
On 05/09/2017 22:34, stephane de Labrusse (step...@de-labrusse.fr) wrote: Le 03/09/2017 à 13:23, Stefano Zamboni (tdi...@gmail.com) a écrit : a customer of mine is reporting that since a while he's suffering for this issue: sogo disconnects users from webmail even if they're writing a mail,

Re: [SOGo] user is logged off from webmail even while writing a mail

2017-09-05 Thread stephane de Labrusse
Le 03/09/2017 à 13:23, Stefano Zamboni (tdi...@gmail.com) a écrit : > a customer of mine is reporting that since a while he's suffering for > this issue: sogo disconnects users from webmail even if they're > writing a mail, without any possibility to recover the mail itself > (nothing in drafts

[SOGo] user is logged off from webmail even while writing a mail

2017-09-03 Thread Stefano Zamboni
a customer of mine is reporting that since a while he's suffering for this issue: sogo disconnects users from webmail even if they're writing a mail, without any possibility to recover the mail itself (nothing in drafts folder) OS is w7 32 bit, browser is FF is there anything I can check?