Hi Marco,
do you see any unusual message in sogo.log? With parameter the
SOGoEASDebugEnabled = YES sogo.log will contain more details about the EAS 
communication.

Regards,
Thomas

-----Ursprüngliche Nachricht-----
Von: users-requ...@sogo.nu <users-requ...@sogo.nu> Im Auftrag von Marco Coli
Gesendet: Samstag, 11. September 2021 21:33
An: users@sogo.nu
Betreff: Re: [SOGo] ActiveSync on Android suddenly not getting mail

I had the same problem. I think there is a problem in newer active-sync package 
(i use nightly).

I solved reverting to an older nightly, all returned to function regularly

Il 03/09/21 17:26, "Sean M. Pappalardo" (spappala...@renegadetech.com) ha 
scritto:
> Hello.
>
> I'm running SOGo 2.4.x and suddenly yesterday my Android phone stopped 
> getting E-mail messages via the ActiveSync connection with SOGo. The 
> problem started when I was repeatedly trying to use the search feature 
> to find old messages. Suddenly it wasn't finding _any_ messages (even 
> though I know for a fact there were some in the last 30 days with the 
> search term) and now it's not getting new messages at all, and if I 
> try to open a message it previously received, the phone displays 
> "Can't open message" then the message disappears from the list as if I 
> deleted it!
>
> Checking via the SOGo Web interface shows all of the messages and I 
> can open them fine there. I don't see anything amiss in the SOGo logs 
> either, other than the occasional "LOG:  could not receive data from
> client: Connection reset by peer" from PostgreSQL.
>
> Where else should I look to see where the problem is? Is there a way 
> to reindex SOGo's database of mail ActiveSync sees or something?
>
> Thank you!
>
> Sincerely,
> Sean M. Pappalardo
> Sr. Networks Engineer
> Renegade Technologies
> spappala...@renegadetech.com
> http://www.renegadetech.com
>

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