-- 
Hi Folks,

Hope you are doing well.

Please do send resume only to "*vikas.du...@acsicorp.com
<vikas.du...@acsicorp.com>*"
-----------------------------------------------------------------------------------------------------------------------

*Position: Business Analyst with Airline Domain Experience*

*Location: Eagan, MN*

*Duration: 9+ Months Contract*



*Knowledge Requirements:*



·         Responsible for leading initiatives and providing consultation to
the internal and/or external customer. Possess expertise in the customer
area he/she supports and has technical understanding of the business unit’s
systems, capabilities, and respective technologies. Analyze customer
processes and requirements.

·         Prepare specified project documentation. Assist in business
process redesign as needed. Maintain communication with customer and team
members and promote a team environment.



*Essential Responsibilities: *



·         Lead, gather, develop, coordinate, and maintain business
requirements for various projects and/or systems from initial phase to
final implementation, assuring requirements meet standards. Interact with
users, other portfolios, and vendors for full life cycle of project.
Troubleshoot, coordinate, and maintain production
systems/programs/applications, as needed.

·         Produce scheduled and ad hoc reports as necessary. Assist in
maintenance and communication of project status reports and tracking.
Provide user support and coordinate resolution of issues to include change
management, root cause analysis, and appropriate escalation as needed.

·         Develop use cases and functional specifications and coordinate
the capture of process models and functional testing, ensuring system is
functionally appropriate, technically sound, and well integrated. Develop
and manage user acceptance criteria. Coordinate the process to analyze,
evaluate, implement, and maintain systems developed internally and/or
externally with an outside vendor.

·         Assist in the development of project definitions, cost/benefit
and risk analysis, work plans, progress reports, and presentations.



*JOB SPECIFIC:*



·         Customer Focus - Is dedicated to meeting the expectations and
requirements of internal/external customers, gets customer information and
uses it for improvements, acts with the customer in mind, establishes and
maintains effective relationships with customers and gains their trust and
respect.

·         Dedication - Involves demonstrating a desire to dedicate time and
energy to accomplish goals, tasks, assignments, etc. Will do what it takes
to get things done.

·         Partners with the Business - Acts as valued partner to the
business, develops relationships with the customer, deals honestly and
effectively with business partners, is seen in a positive light by the
business/customer. Patience - Involves listening and checking before
acting. Is tolerant with people and processes, tries to understand the
people and the data before making judgments and acting, sensitive to due
process and proper approaches. Task Management - Delivers quality work on
time, translates planning into action by following applicable established
procedures or methodologies, proactively monitors and controls task status
by collecting and analyzing task data to anticipate and address barriers,
appropriately communicates and resolves or escalates any problems that
arise.

·         *The ideal candidate has the above with three (3) to five (5)
years project coordination and previous airline business experience.  *
·         *Bachelor’s Degree required.*


*Regards *

*Vikas Dussa*

*678-606-0245*

*vikas.du...@acsicorp.com <vikas.du...@acsicorp.com>*

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