This is Gaurav, working with SysMind. We have the below contract job
opportunity with one of our direct clients and would like to check if you
have any resources available. Please send across the resume of your
consultants along with the contact information at the earliest to
gna...@sysmind.com or call me at 609-897-9670 X2154

Role: Business Analyst (Service Max)
Location: Milpitas, CA
Duration: 6+ months
Interview type: Telephonic/Skype

Description:

• ServiceMax experienced business analyst (preferably in the Medical Device
Domain).

• Over 5 years’ Experience on  SFDC service cloud/Servicemax implementations

• Should be proficient in Requirements Capturing and translating them into
Functional Specifications Participate in business drawing Processes with
respect to SFDC functionality.

• Participate in Stakeholder Meetings

• Should have experience in working in an Agile Development model.

• Should have good understanding of Service Function processes specifically
around Work Order Management, Case and Complaint Management, Site
Installation Management, Field Service Management and Knowledge Management.

• Must be creative, innovative and be able to work in a fast-paced
environment with the ability to abstract detail into larger patterns,
familiarity with user-centered analysis and evaluation techniques.

• Self-Starter who can manage multiple tasks simultaneously with minimal
supervision.

• Excellent oral, written communication and presentation skills.

• SFDC/SMax Certified professionals preferred



Gaurav Nagar
Phone: 609-897-9670 x2154
Email: gna...@sysmind.com
Fax: 609-228-5522
Address: 38 Washington Road, Princeton Jn, NJ 08550

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