*Greetings from Robert,*


Business Systems Analyst

Location: San Antonio, TX.

Duration: Long Term

*Visa: GC, GC EAD or USC*



*Description:*

   - Involved in Business Analysis, requirements gathering using the SDLC
   and Agile model.
   - Ability to convert business requirements into technical specifications.
   - Requirements Elicitation - Requirements Management and Analysis -
   Ability to define, document and manage business requirements to the
   smallest set that will provide the biggest impact in advancing business
   objectives.
   - Ability to translate business requirements into business solutions for
   end-user adoption and productivity improvement.
   - Functional Design - Ability to translate business requirements to
   functional designs using analysis and design techniques.
   - Adherence to Standards - Ability to create solutions that adhere to
   and incorporate standards.
   - Business Requirements Testing and Validation - Managing traceability
   of business requirements through testing and validation process.
   - User Acceptance Testing - Collaborates with stakeholder in testing for
   acceptance of end user business solution.
   - Business Relationship Management - Ability to engage business sponsors
   and contribute to their targeted business outcomes.
   - Solid understanding and experience in Agile methodologies and SCRUM
   process.
   - Proven experience in technical requirements gathering, business
   process workflow documentation, acceptance criteria, breaking down the high
   level requirements in small epics/technical requirements, prioritization of
   the requirements.
   - Solid communication skills with variety of stakeholders in different
   forms of communication.
   - Good understanding of the software development technologies and
   platforms like OO concepts, data integration, SOA etc.
   - Has engaging personality and positive to drive to make the project
   successful.
   - Has an eye of detail, some experience in software quality and testing
   is preferred.



In Addition to above generic BSA skills, below are the expectations for the
individual BSA roles:



Position 1:- Support delivery BSAs

- Ticketing knowledge is required, ServiceNow knowledge advantage

- Advantage if have been on customer calls

- 1 of the 2 Support delivery BSA roles, requires ServiceNow experience.
Other one requires any ticketing experience.



Position 2:- Portals & mobile BSA

- Should have worked on UI side of things

- Experience with identity management - SSO, federation, identity & access
management



Position 3:- Billing BSA

- Little more techno functional

- Integrations background

- BRM experience for billing role preferred or at least billing exp.
required (billing recurring, subscription experience) - preferably in the
service industry

- Some tax knowledge also helpful

- Background around AR and collections will be helpful

- Some familiarity with SFDC also helpful



Position 4:- ERP BSA

- Understands contracts, inventory, some finance modules like GL

- Oracle EBS financials would be good or at least finance knowledge.

- Good troubleshooting experience





With Regards,



Robert | Senior Technical Recruiter | Platinum Infosys Inc

Phone: 214-989-3376, Ext: 201 | Direct: 214-550-0248 |Email ID:
rob...@platinuminfosys.com | visit us @ www.platinuminfosys.com

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