[Veritas-bu] The ending of a backup and the cutting of a Remedy ticket

Dennis, The stability is really a function of the stability of your IT systems. What we used to do was send the return code to OpenView. OpenView would then cut tickets to Remedy as needed. This allowed OpenView to do further filtering - "if a client produced 10 failures in a half hour, onl

[Veritas-bu] The ending of a backup and the cutting of a Remedy ticket

Michael, If I use the parent_end_notify script, what will make it so "not very stable"?? I plan on filtering at the Return Code level and route directly to Remedy via an automated ticket if the RC > 1. I'd like other's input on this as well as more of yours. We are evaluating OpsCenter, but so fa

Re: [Veritas-bu] The ending of a backup and the cutting of a Remedy ticket

Hi Dennis We are using the backup_exit_notify script on the master for something like this for SCOM. You should be aware that you will get all errors from backup_exit_notify, also backups that netbackup has rerun automatically. But it is not a very stable solution so now we are looking at opscen

[Veritas-bu] The ending of a backup and the cutting of a Remedy ticket

Anybody here have a script that will run at the end of EVERY backup job and if it's a failure code it will send an email or something to Remedy to cut a ticket for fixing the troubled backup? NBU 6.5.6 Remedy AR System Thoughts, ideas, pointers, suggestions? Thanks, Dennis +--