This is Apple's typical standardized answer to everything you send to the 
accessibility email address. But sometimes, they really seem to forward 
feedback and bugs will be fixed. I guess they will get a whole bunch of 
messages from all over the world and can't deal with every email in detail. 
Besides, they aren't making decisions by themselves.

-----Ursprüngliche Nachricht-----
Von: viphone@googlegroups.com [mailto:viphone@googlegroups.com] Im Auftrag von 
Simon A Fogarty
Gesendet: Samstag, 26. September 2020 00:53
An: viphone@googlegroups.com
Betreff: RE: Apple accessibility doesn’t answer questions

Interesting 

A question becoming feedback,

I'm not sure how that really works.
Other than a we have no idea and therefore will pass it back to someone else 
that has no idea.

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Mary 
Otten
Sent: Saturday, 26 September 2020 7:30 am
To: VIPhone via <viphone@googlegroups.com>
Subject: Apple accessibility doesn’t answer questions

I sent a question to Apple accessibility a couple of days ago, inquiring 
whether they knew if any of the workouts to be featured in the new Apple 
fitness service will be audio described. I got a form letter that said thank 
you for your feedback. We have passed it on to the appropriate department. that 
tells me they didn’t even read it. I didn’t have feedback. I had a question, a 
specific one. So at the very least, the reply should’ve said something about I 
don’t know, but we will check into it and get back to you. But passing it along 
to the appropriate department? That tells me exactly nothing except that 
they’ve actually didn’t read my question. I wonder how common this is for them.


Sent from my iPhone

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