Go Go Grandparent was designed for people who do not have a smart phone or are not tech savvy enough to use such a device to order Uber or Lyft. They could have done a better job with the name, they are capitalizing on the stereo type that older people are not tech savvy.
Mario From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of sherrywells1...@gmail.com Sent: Tuesday, February 11, 2020 10:07 AM To: viphone@googlegroups.com Subject: RE: Phone number for Uber? GO Go Grandparent is not only for seniors. I know it is available for disabled people of all ages. I don’t know if they have any restrictions on who can use them at all. I must say whoever came up with that name wasn’t thinking… Sherry Wells From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of Georgie Mac Sent: Tuesday, February 11, 2020 9:06 AM To: VIPhone <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > Subject: Re: Phone number for Uber? So it is directed to the 65 and above? I wouldn't qualify for that myself but I am sure that there are many that would be interested in knowing that bit of information. I use uber all the time and luckily i haven't had any issues. This conversation is so enlightening. I am curious for such a majorly big business how is it they stay in business if they don't make it easy for their customers to handle their their disputes in a timely manner? On Tuesday, February 11, 2020 at 8:00:41 AM UTC-5, Kathy Brandt wrote: There are some automated processes you can use for disputing through the app, but if your issue doesn’t fit into their categories, it’s not easy, particularly with Lyft, where it can be hit and miss operating the combo boxes, finding any place at all where you can write, and fulfilling the capcha in a timely manner. Just so that I can write with either of these places, I have just hijacked a category, explaining that, say, I haven’t lost anything, but there was nowhere else I could find to write to explain my situation, and such and such happened; a few times I’ve even said that these places need to make it easier to right in about problems. On Feb 11, 2020, at 1:46 AM, Sieghard Weitzel <sieg...@live.ca <javascript:> > wrote: Just dispute it via the app. From: vip...@googlegroups.com <javascript:> <vip...@googlegroups.com <javascript:> > On Behalf Of Marie Sent: Monday, February 10, 2020 4:09 PM To: VIPhone <vip...@googlegroups.com <javascript:> > Subject: Phone number for Uber? Does anyone have a phone number to contact Uber? I have tried for over and hour to get a dispute lodged over an excessive fare on my ride earlier and am ready to scream. So please take pity on me if you have such a number. Thanks, Marie IF MY BODY IS EVER FOUND ON A JOGGING TRAIL, JUST KNOW THAT I WAS MURDERED SOMEWHERE ELSE AND DUMPED THERE. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. 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