you might have to start the iTunes application. If the phone is not detected in
there, then call Apple tech support via their disability assistance hotline. I
had this issue happen on a 5S and iTunes wouldn't see the device. So, I called
apple and they walked me through the procedure.
-eric
Hi,
I have had this happened once before, but on my for S. No it has happened on my
six, so I need to use the DFU protocol. I know that I have to plug it into the
computer, but what else?
Thanks, in desperation, Sandy
Sent from my iPhone
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