If you get the PBS Video app to work, please post specific details on how to find the Ken Burns Country Music documentary and episode guide. I saw the post from Kay Malmquist mentioning how all 8 episodes of the documentary were available on the PBS Video app and that no account was needed to access them. I didn't find the PBS Video app at all accessible and I was presented with a grid of pictures of the various available programs and Voiceover didn't speak anything to indicate what they were. If there is some workaround to find these episodes and play them with the app, I'd love to hear how.
Alan Lemly From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Debbie Downey Sent: Monday, September 16, 2019 8:55 PM To: viphone@googlegroups.com Subject: RE: An audio description question I recorded last night’s show not knowing that it had audio description so I didn’t turn it on. Tonight I scheduled the recording for the second episode and was going to turn on DVS but since the first airing of this show was still on I thought I’d check it out and it’s in Spanish. So, that’s just probably what this local station is doing! I may try that PBS app! Thanks! Debbie From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Shirley Baker Sent: Monday, September 16, 2019 5:25 PM To: viphone@googlegroups.com Subject: Re: An audio description question I too watched the same show last night with audio description and it was very good. The second part is coming on tonight and maybe another night this week. I think it will also be on next Sunday night but not absolutely certain of that. Sent from my iPhone On Sep 16, 2019, at 2:13 PM, Richard Turner <richardturne...@outlook.com> wrote: Pbs is not doing a very good job with audio description these days. Complain to whomever you bought it through. Also, are you saying you watched it live on TV with audio description it worked? It most certainly should be available then in what you purchased. Double check the audio settings in whatever app you used to watch the purchased copy to make sure there isn't another place to enable it. I'd be asking about a refund if it were me. Richard Always look out for #1, and be careful not to step in #2. On Sep 16, 2019, at 11:16 AM, Craig Werner <coffeeb...@gmail.com> wrote: Perhaps if you wrote to the vendor, you might get satisfaction based on an accessibility need. Craig On Mon, Sep 16, 2019 at 1:56 PM Duane Steele <duanestee...@gmail.com> wrote: Thank you for your response. In my case, while watching on PBS, I had audio description. But when I was notified that the first episode was in my TV library, I didn't have description. I've already purchased the season pass. So I guess my personal copy of this series will exclude audio description even though it's available. Peace & Blessings, Duane L. Steele Phone (276) 730-5194 On Sep 16, 2019, at 1:38 PM, viola <fireka...@gmail.com> wrote: I don’t usually reply to these messages. However! I feel very strongly about this. My husband and I wanted to listen to this last night and we did without the video description but you are absolutely correct we wanted to know who it was that was speaking at the time and to get some of the information about the background scenes. It looks like it’s going to be a great wonderful excellent Ken Burns special. Sent from my iPhone On Sep 16, 2019, at 10:27 AM, Duane Steele <duanestee...@gmail.com> wrote: Hello Friends, I have an audio description question. First, let me assure you that I have audio description turned on in settings. That being said, I bought the season pass for the latest Ken Burns documentary series about country music, the first episode of which aired last night on PBS. I "watched" the program with audio description. The first episode is now in my TV library but without audio description. For the most part, I won't need it. But it's helpful to have when people are speaking and you're not sure who's speaking. I should also mention that I ordered it in SD instead of HD because, as a blind person, I don't need to own the high-definition format since I’m using either an iPhone or iPod. But if the audio description's only in the HD version, shouldn't that have been made clear when I was making the purchase? Any suggestions would be helpful. But then, perhaps I just have to settle for owning this excellent documentary without description. Peace & Blessings, Duane L. 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