Re: Questions regarding a recent upgrade

2019-06-09 Thread Anna Dresner
Hello Regina, I guess the question is, is your phone connected with your watch? When you open the Watch app on your phone, can you make changes to settings, install or uninstall apps, etc? Does your workout data end up in your phone's Health app? Can you use the Ping YOur iPHOne option in Setti

Re: Questions regarding a recent upgrade

2019-06-09 Thread regina alvarado
Anna, I too just got a new phone. When I spoke to my carrier they also said I would have to unpair from my old phone and then re-pair with the new one. My transfer from iCloud went flawlessly, proud of myself, so I erased the old phone after activating with my carrier with the new one. At that

Re: Questions regarding a recent upgrade

2019-06-09 Thread Anna Dresner
Hello Jim, If I understand you correctly, you did nothing special to your watch when you got your new phone. If that's the case, you need to unpair it from your old phone, if you still have it, and then re-pair with the new one. The reason for unpairing if possible is that the old phone will ba

Questions regarding a recent upgrade

2019-06-09 Thread Jim Portillo
Good morning, I took the plunge and upgraded from my iPhone 7 to an iPhone XR, and I already see the difference. Also, the sound is much better than what I was getting the past few months. However, I have some questions that were unclear. I noticed last night that my watch didn’t seem to pair wi