Yes, I did ask her to check the mute switch and she said it was off.
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Alex Hall
Sent: Monday, August 11, 2014 9:59 AM
To: viphone@googlegroups.com
Subject: Re: No sounds on iPad 2
Have you had her make sure
Have you had her make sure the mute switch is off? It's right above the volume
buttons; slide it up or down whichever way it will go, and see if that fixes
things. If not, or if she has that switch set to lock orientation instead, open
Settings > Sound and check the volume/mute status in there.
