You have to contact Apple's iTunes Store support through the confirmation email
and explain the issue and ask for refund, then purchase it again.
-Original Message-
From: viphone@googlegroups.com On Behalf Of Duane
Steele
Sent: July 27, 2021 12:41 PM
To: viphone@googlegroups.com
Thanks for all the input. I was purchasing seasons of Story of God narrated by
Morgan Freeman and bought the first one in HD before realizing it was also
available in SD. No big deal, really and it cost very little. Perhaps I'll just
repurchase it in SD and see what happens. LOL
>
> On Jul
HD and SD are separate purchases and you can usually purchase SD but you can’t
exchange it. What are you trying to purchase? I can look in the iTunes Store to
see if the item is available. Usually when you purchase a movie or TV show, SD
is a radio button and it’s usually cheaper. What device
If you get an email receipt, there is a link to report a problem, and ask for a
refund.
I would think you may be able to do that through those standard channels.
If not, even though they seem less willing to go outside of their box, try
calling Apple Accessibility and explain what happened and
