Re: [VoiceOps] Fios in NYC area?

2020-06-17 Thread Dovid Bender
We are getting lots of complaints from VZ fios users. It seems to come and go. There is random PL and there does not seem to be any rhyme or reason to it. On Wed, Jun 17, 2020 at 5:11 PM Izzy Goldstein - TeleGo < igoldst...@telego.net> wrote: > getting complaints from customers using FiOS of

[VoiceOps] Fios in NYC area?

2020-06-17 Thread Izzy Goldstein - TeleGo
getting complaints from customers using FiOS of packet loss to our data center but getting word there is an issue in the NYC area with other data centers too? -- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website:

Re: [VoiceOps] Charter/Spectrum Port Out?

2020-06-17 Thread Alex Balashov
+1 On 6/17/20 4:23 PM, Ross Tajvar wrote: Sounds like they're jerking you around, and it's time to file a complaint with the FCC. On Wed, Jun 17, 2020, 4:20 PM Aaron C. de Bruyn via VoiceOps mailto:voiceops@voiceops.org>> wrote: Someone messaged me off-list.  I should have been

Re: [VoiceOps] Charter/Spectrum Port Out?

2020-06-17 Thread Shawn L via VoiceOps
Or the appropriate Public Service Commission. Usually when we have to do that, the other carrier gets it fixed pretty quickly. -Original Message- From: "Ross Tajvar" Sent: Wednesday, June 17, 2020 4:23pm To: "Aaron C. de Bruyn" Cc: "VoiceOps" Subject: Re: [VoiceOps]

Re: [VoiceOps] Charter/Spectrum Port Out?

2020-06-17 Thread Matthew Yaklin
Cannot the actual customer of the numbers call them up and complain? Ask for a supervisor and chew them out? Matthew Yaklin Network Engineer FirstLight 359 Corporate Drive │ Portsmouth, NH 03801 Mobile 603-845-5031 myak...@firstlight.net | www.firstlight.net This email may contain FirstLight

Re: [VoiceOps] Charter/Spectrum Port Out?

2020-06-17 Thread Ross Tajvar
Sounds like they're jerking you around, and it's time to file a complaint with the FCC. On Wed, Jun 17, 2020, 4:20 PM Aaron C. de Bruyn via VoiceOps < voiceops@voiceops.org> wrote: > Someone messaged me off-list. I should have been clearer. > We *have* included a copy of the bill and their

Re: [VoiceOps] Charter/Spectrum Port Out?

2020-06-17 Thread Aaron C. de Bruyn via VoiceOps
Someone messaged me off-list. I should have been clearer. We *have* included a copy of the bill and their 4-digit PIN they use to protect the voice services. They ignore it. It keeps getting kicked back as rejected due to the address. I've called them 15 times over the last few weeks and been

Re: [VoiceOps] Outages - T-Mobile?

2020-06-17 Thread Matthew Yaklin
"Traffic storm" sounds a lot like a "registration storm" to me. Matt Matthew Yaklin Network Engineer FirstLight 359 Corporate Drive │ Portsmouth, NH 03801 Mobile 603-845-5031 myak...@firstlight.net | www.firstlight.net This email may contain FirstLight confidential and/or privileged

Re: [VoiceOps] Outages - T-Mobile?

2020-06-17 Thread Ross Tajvar
"The trigger event is known to be a leased fiber circuit failure from a third party provider in the Southeast." Wonder who the carrier is? They have some poor redundancy if one circuit failure caused a national outage. On Wed, Jun 17, 2020, 3:53 PM Jared Geiger wrote: >

Re: [VoiceOps] Outages - T-Mobile?

2020-06-17 Thread Jared Geiger
https://www.t-mobile.com/news/update-for-customers-on-network-issues On Mon, Jun 15, 2020 at 7:01 PM Jared Geiger wrote: > Over/Under odds its ENUM issues? (Bad reference to the "It's always DNS") > > Kind of related: Is Inteliquent still the sole PSTN connectivity provider > for T-Mo? > > On

[VoiceOps] Charter/Spectrum Port Out?

2020-06-17 Thread Aaron C. de Bruyn via VoiceOps
Is there anyone at Charter/Spectrum (Oregon area) that can help with a port out? It's been rejected 5 times now. Every time I call in, the rep gives me a slightly different variation of the address to re-submit. The winning carrier keeps getting rejected and asks for a CSR copy. Charter/Spectrum

[VoiceOps] Metaswitch VP3510 Options?

2020-06-17 Thread Mike Hammett
For those of you that have had Metaswitch VP3510s and migrated to something else, what did you do and why? I've known for about a year that some day I'd have to make that decision, but it appears that day has come more rapidly than I expected. We have an (R)SP4200 that has failed (waiting on