Sounds like a good plan to me. It might help to
figure out a few test call paths to verify the verstats directly.
IMHO much of the S/S technology will be overshadowed by the
analytics providers in terms of call presentation/blocking.
That said, S/S
On 12/2/20 4:49 PM, Patrick Labbett wrote:
However, it's not clear (to me) how the Attestation aspect of things
will work (and if it even effects the typical customer):
* Does just being a customer of the Originating Carrier give the
Call Center's calls Full Attestation?
That depends o
Hello, I'm looking for guidance/feedback on the impact of STIR/SHAKEN on
the call center and answering service industries. Very few are
interconnected VoIP service providers themselves.
Specifically, customers of these industries often desire the call center
utilize their company phone number when