I completely agree. The support for the C15 is some of the best we get
from all our vendors. They’re pretty much the only vendor where an actual
engineer answers the support line when you call in - ie no voicemail tree
unless all of them are currently on the phone. About the only thing they
I feel I should also mention that even though the C15's CLI is a
bit...old school, the platform is quite robust. Especially if you are
using SIP, there are very few failure modes that would cause a service
impacting event. Everything is redundant and can generally shift the
call flows around
