Re: [VoiceOps] 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Nathan Anderson via VoiceOps
(Quick off-topic note: did some setting on VoiceOps mailman get changed halfway through the morning? "From:" now shows voiceops list address instead of original sender's -- which I'm fine with -- but then "Reply-To" is getting added and set to sender. So I now have to add voiceops address to

Re: [VoiceOps] [External] Re: [External] Re: [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Hunter Fuller via VoiceOps
I'm hearing what you are saying, but I don't understand it. As I said, 988 is the first problem we have had, and thus it is the first indication that this is even unusual in the first place. I could see why you would find no reason to do it greenfield but I don't see the motivation to rip it out.

Re: [VoiceOps] [External] Re: [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Carlos Alvarez via VoiceOps
On Mon, Jul 18, 2022 at 4:45 PM Hunter Fuller via VoiceOps < voiceops@voiceops.org> wrote: > I hate to tell y'all this, but not only do my users dial 9 from their > faxes to get out, they also fax internally (interdepartmentally) with > some frequency. So, yes, these users dial 4 digits from

Re: [VoiceOps] [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Dave Brockman via VoiceOps
On 7/18/2022 6:45 PM, Nathan Anderson via VoiceOps wrote: But 10-digit dialing (vs. 11-digit) is absolutely a thing. And since even intra-LATA long-distance has itself existed for decades, and always required dialing the full 11 digits even if the destination number is in the same NPA as the

Re: [VoiceOps] [External] Re: [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Hunter Fuller via VoiceOps
I hate to tell y'all this, but not only do my users dial 9 from their faxes to get out, they also fax internally (interdepartmentally) with some frequency. So, yes, these users dial 4 digits from their fax machines. Look. I get that the dial-9 thing is not how you would build a system today, but

Re: [VoiceOps] [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Carlos Alvarez via VoiceOps
Weird, pretty much every old PBX I ran into had the fax lines on it, and sometimes even alarm lines on it. One of my early trainings with alarm panel integration, in the 90s, was all about coordinating the dial-9 rules. I'm old, and maybe you mean more recently. I know we did a dial 9 in the

Re: [VoiceOps] [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Nathan Anderson via VoiceOps
Carlos Alvarez wrote: > Do your users still dial 9 from their fax machines? Not sure if serious or "haha your users probably still use fax machines" joke. So I'll give a serious answer just in case: I can't recall ever running across a single instance of someone who has their fax line routed

Re: [VoiceOps] [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Carlos Alvarez via VoiceOps
On Mon, Jul 18, 2022 at 3:46 PM Nathan Anderson via VoiceOps < voiceops@voiceops.org> wrote: > > Exactly & here we are in complete agreement. Carlos seems to be > approaching this discussion from a perspective where modern endpoints > are ubiquitous, which is fine and all, but it's simply not

Re: [VoiceOps] [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Nathan Anderson via VoiceOps
Jay Hennigan wrote: > Kinda, sorta. 7-digit local dialing is supposed to have been phased out, > with all NANP numbers represented as 1+NPA-NXX-. Whathuh? Maybe I misunderstand you, but assuming not & in my experience, copper POTS trunks in NANP areas with mandatory *10* digit dialing

Re: [VoiceOps] [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Carlos Alvarez via VoiceOps
Our user instructions have been telling them to dial like a cell phone for over ten years. So they do have a defacto send button; dial and then pick up the handset or press the speaker or headset button. Acceptance and adoption has been great. It was harder to get people to do this in 2005, but

Re: [VoiceOps] [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Jay Hennigan via VoiceOps
On 7/18/22 08:36, Carlos Alvarez wrote: OP makes his own points against it, and none for.  As we add more and more short numbers and possibly NPAs, the 9 becomes more problematic. And is there really a switch out there in use today that needs it? Pretty much any conventional PBX where you

Re: [VoiceOps] [External] Re: [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Jay Hennigan via VoiceOps
On 7/17/22 23:43, Hunter Fuller wrote: On Mon, Jul 18, 2022 at 1:19 AM Jay Hennigan wrote: Kinda, sorta. 7-digit local dialing is supposed to have been phased out, with all NANP numbers represented as 1+NPA-NXX-. But, speaking of en-banc dialing on cell phones, do you find that users

Re: [VoiceOps] [External] Re: [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Jay Hennigan via VoiceOps
On 7/17/22 23:38, Hunter Fuller wrote: On Mon, Jul 18, 2022 at 1:03 AM Ross Tajvar wrote: re: dialing 9 - I understand the plight of having to deal with legacy expectations, but what's the point of sticking with this particular one? What makes it not-useless? In our circumstance, all of the

Re: [VoiceOps] [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Carlos Alvarez
OP makes his own points against it, and none for. As we add more and more short numbers and possibly NPAs, the 9 becomes more problematic. And is there really a switch out there in use today that needs it? We have to kill old paradigms to move ahead. On Sun, Jul 17, 2022 at 11:04 PM Ross

Re: [VoiceOps] [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Ross Tajvar
> > If you still want to allow 7-digit dialing and have a local 88X prefix, > or if your dialplan allows 10-digit calls without a leading 1, then yes, > you'll need a timeout. Or make it 9-988 until they pass another law. > I think they already did:

Re: [VoiceOps] [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Jay Hennigan
On 7/17/22 21:19, Hunter Fuller wrote: We operate a system with the "dial 9" scheme (apparently "useless" according to other posters - a truly insightful attitude that I love to see on this list), It's not unusual in old-school PBXs and wireline POTS where digits are processed serially. With

Re: [VoiceOps] [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-18 Thread Ross Tajvar
re: dialing 9 - I understand the plight of having to deal with legacy expectations, but what's the point of sticking with this particular one? What makes it not-useless? On Mon, Jul 18, 2022 at 12:29 AM Hunter Fuller wrote: > > We operate a system with the "dial 9" scheme (apparently "useless" >