In my experience, they will investigate and let you know what's going on. For us, usually, it's a problem with a Verizon Wireless circuit causing Verizon Wireless reachability issues.
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com ----- Original Message ----- From: "Collin Rose" <collin.r...@daystarrfiber.net> To: "Mike Hammett" <voice...@ics-il.net> Cc: "VoiceOps" <voiceops@voiceops.org> Sent: Sunday, February 18, 2024 10:04:57 PM Subject: Re: [VoiceOps] AT&T Wireless / FirstNet routing issue contact Yes. Trying this, don’t have high hopes. Opened against my local trunking circuit ID. Collin R From: Mike Hammett <voice...@ics-il.net> Date: Sunday, February 18, 2024 at 7:30 PM To: Collin Rose <collin.r...@daystarrfiber.net> Cc: VoiceOps <voiceops@voiceops.org> Subject: Re: [VoiceOps] AT&T Wireless / FirstNet routing issue contact [External Email]: This message is from a sender outside our organization. Exercise caution with links and attachments. Do not share sensitive information unless you verify the sender's identity and trust the content. Are you a Frontier customer and have access to VFO? ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com From: "Collin Rose via VoiceOps" <voiceops@voiceops.org> To: "VoiceOps" <voiceops@voiceops.org> Sent: Sunday, February 18, 2024 5:48:13 PM Subject: [VoiceOps] AT&T Wireless / FirstNet routing issue contact We appear to have an issue with AT&T Wireless failing to complete calls to us and anything behind the local Frontier tandem (which they apparently were routing our calls to). We are seeing call failures on testing from an AT&T wireless cellular phone to both our numbers, and the Frontier exchanges served off the tandem. Any one got any contacts to open a ticket? Our end-user ticket, and our FirstNet ticket through the local 911 center have both been unsuccessful, and we are going on 72 hours of inability to receive calls from AT&T Wireless customers. Thanks, Collin R _______________________________________________ VoiceOps mailing list VoiceOps@voiceops.org https://puck.nether.net/mailman/listinfo/voiceops
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