[VoiceOps] Bandwidth (and others?) blocking "bad" words in SMS/MMS (no joke)

Starting this past Friday (March 29), Bandwidth has started blocking outgoing SMS/MMS of ours that contain common swear words and other "bad" words. When confronted about this, Bandwidth claims they have to do this because of the CTIA "Messaging Principles and Best Practices" document, which st

Re: [VoiceOps] KYC Verification

On Thu, Feb 29, 2024 at 10:44:20AM -0800, Calvin E. via VoiceOps wrote: > A complication here is that it's an extra telephone number privacy service, > and blocking VPN users is becoming another point of "signup friction". Any > KYC solution we implement won't be able to assume anything from GeoIP

Re: [VoiceOps] Consumer KYC Requirements

On Mon, Dec 11, 2023 at 11:26:40AM -0800, Calvin E. via VoiceOps wrote: > The app supports app store "in-app purchases", and those app > stores do not share detailed billing information to use for KYC. We're > forced to prompt the user to provide personal information, and some > demographics aren't

Re: [VoiceOps] Bandwidth Outage

On Mon, Aug 07, 2023 at 02:51:59PM -0400, Christopher Aloi via VoiceOps wrote: > All of my 1+ termination to Bandwidth is failing to a 503 as of 2:30PM EST. > > Support is telling me they have an issue but they are not sure what yet. > > Is this impacting anyone else? Yes, us too. https://statu

Re: [VoiceOps] Ai voice fraud

In case people were looking for additional real-world examples: https://www.cbc.ca/news/canada/newfoundland-labrador/deepfake-phone-scame-1.6793296 Denver https://jmp.chat/ On Thu, Mar 30, 2023 at 03:36:53PM +, Henning Westerholt via VoiceOps wrote: > Hello, > > as we are already seeing

Re: [VoiceOps] Wireless Canada Porting, the CRTC, and the Stupid Process

On Thu, Feb 23, 2023 at 02:59:05PM -0500, Peter Beckman via VoiceOps wrote: > In November 2021, without much notice to the industry AFAICT, the CRTC > changed the process for Wireless Canada Ports: > > - Upon receiving a Port Out Request, the Losing Carrier sends an SMS to > the End User

Re: [VoiceOps] Recommendation for a merchant account for Telecom

On Fri, Oct 28, 2022 at 05:01:38PM -0400, Oren Yehezkely via VoiceOps wrote: > Can you recommend a merchant bank or broker who will work with the telecom > industry? > I am sure that the problem is not for the giants of the industry but small > telecom companies now have the negative label "VoIP".