Re: [VoiceOps] MiRTA thoughts or experiences

2020-06-18 Thread Glenn Geller (VDOPh)
Hi Mark, We're a die hard MiRTA PBX customer and fan, couldn't recommend a better solution, or support for growing your voip business. Tried Fusion and others over the years but have been very happy with MiRTA for maybe 6 years now. Literally never had a problem that couldn't be fixed quickly, an

Re: [VoiceOps] Vitelity / Voyant Colorado Outage

2020-02-09 Thread Glenn Geller (VDOPh)
Hey Peter, Thanks for reporting here, actually. I didn't even need to open a ticket, and stayed in bed. Haha It would surely help some of us out here if you do, and thanks again! *Glenn Geller* *VDOTel* On Sun, Feb 9, 2020 at 7:09 PM Peter Beckman wrote: > START: 02-09-2020 20:31:39 UTC

Re: [VoiceOps] T-Mobile DTMF issue

2018-01-24 Thread Glenn Geller (VDOPh)
Agreed with Matthew... we've only ever seen this resolved rapidly (if you could even use the term), doing just that. The process we've had luck with, is (or similar): 1.) T-mo customer opens a trouble ticket. We have a staff usually that has a phone on that network, but an actual customer could a

Re: [VoiceOps] SMS Platform

2017-09-20 Thread Glenn Geller (VDOPh)
Hi Jason, Vitelity (Onvoy owned, as well as Intelliquent) already has this in place, or at least a web facing version, and SMS <--> Email services. Maybe you can get access to this? Nothing standalone that we've seen, and have looked as well in the last several years. Thanks, *Glenn @VDOTel*

Re: [VoiceOps] VoIP Testing

2017-05-23 Thread Glenn Geller (VDOPh)
+100 for voipmonitor Thanks, Glenn (Mobile) On May 23, 2017 12:49 PM, "Mark Wiater" wrote: From time to time we have some remote clients who are facing voice quality > issues on their endpoints and I have no real good way of troubleshooting or > pin pointing the problem. > While it's not comp

Re: [VoiceOps] Prime E911 Go Forward Plan Feedback

2017-04-23 Thread Glenn Geller (VDOPh)
I love it, sure others do too! GG @ VDOTel On Sat, Apr 22, 2017 at 10:08 PM, Alex Balashov wrote: > :-) It provided an opening for a small bit of levity, in which this > largely humourless industry is sorely lacking... > > -- Alex > > On Apr 23, 2017, at 12:33 AM, Calvin Ellison > wrote: > > S

Re: [VoiceOps] Multicast Paging Device

2017-03-23 Thread Glenn Geller (VDOPh)
Hi Robert, We've used the Snom PA1 in this case, works well... can be direct to speaker, or line level to Amplifier. Thanks, *Glenn @VDOTel* On Thu, Mar 23, 2017 at 1:55 PM, Robert Johnson wrote: > Does anyone have recommendations on a SIP Multicast paging device that > would connect to a pr

Re: [VoiceOps] Hotel IP phones

2017-01-04 Thread Glenn Geller (VDOPh)
Since I haven't seen it mentioned here yet... you may want to take a look at the VTech cordless solution, specifically the VSP600 - https://businessphones.vtech.com/pd/2546/VSP600-ErisTerminal-SIP-DECT-Base-Station-and-Cordless-Handset This one can have 6 phones per base, and can each be named roo

Re: [VoiceOps] 503 usage

2016-12-13 Thread Glenn Geller (VDOPh)
Hello, We frequently encounter carriers that use the 503 for anything they cannot classify otherwise. So, generally, unless it is OUR system, we treat 503 as a "Progress to another route". In our system, we use our best efforts to classify in a more detailed way, using other codes where they can