Hey Guys,
For all of those who provide unlimited calling plans on their hosted
offering--what do you consider abusive from a minutes of usage standpoint?
1000 minutes/sub? 5000/sub? at what point do you actually tell the
customer they are abusing your service agreement and they are in breach?
T
I would focus more on channel utilization and calls per second... It
someone is a call center and has a huge queue, that's what will cost you.
Average mou per handset is LOW overall.
Aryn H. K. Nakaoka
anaka...@trinet-hi.com
Direct: 808.356.2901
Fax : 808.356.2919
Call me with our Browser P
: Wednesday, September 10, 2014 3:30 PM
To: VoiceOps@voiceops.org
Subject: [VoiceOps] AUP on Unlimited Calling
Hey Guys,
For all of those who provide unlimited calling plans on their hosted
offering--what do you consider abusive from a minutes of usage standpoint?
1000 minutes/sub? 5000/sub? at
>From : http://www.vonage.com/reasonable-use-policy
Over 95% of Vonage's residential unlimited calling plan customers use less
than 3000 minutes per month and do not have any unusual usage patterns in
terms of unique numbers called, high call forwarding/transferring usage and
so on. A customer's a
Would anyone be interested in speaking to abusive call patterns at an upcoming
M3AAWG voice and telephony abuse special interest group?
Thanks,
Jonathan
From: Jay Patel
Sent: Wednesday, September 10, 2014 4:44 PM
To: Shripal Daphtary
Cc: VoiceOps@voiceops.org
Subject: Re: [VoiceOps] AUP on
To: Jay Patel; Shripal Daphtary
Cc: VoiceOps@voiceops.org
Subject: Re: [VoiceOps] AUP on Unlimited Calling
Would anyone be interested in speaking to abusive call patterns at an upcoming
M3AAWG voice and telephony abuse special interest group?
Thanks,
Jonathan
From: Jay Patel
Sent: Wednesday
