Re: [VoiceOps] Call recording and single party versus all party consent states

2023-03-19 Thread Mike Johnston via VoiceOps
Good question! I would love to see some sort of matrix (calling state/called state). It might also depend on which side is the originator. For example, AZ->CA might be different than CA->AZ. Everything will get even more complicated if a call involves a transfer, or a conference bridge. I

[VoiceOps] Call recording and single party versus all party consent states

2023-03-18 Thread Carlos Alvarez via VoiceOps
Our servers are in AZ. We have customers who are based in AZ, but also have satellite locations in CA and other all-party consent states. I believe that in the case of a CA caller reaching an employee in CA, then that state’s laws would apply. Does anyone here know for sure? Does it matter if t