On 7/8/22 10:00, Shawn L wrote:
We're having a strange one at $dayjob. When one of our customers (in
this case a hospital) calls a patient back on a cell phone, the calls
are coming up with SPAM? in the caller id. It seems to be happening
with both Verizon and AT&T.
Many things can trigger
Does the hospital use this CLID to do "undesirable" calls such as
collections? People can mark calls as spam on some carriers and with the
third party apps. So spam or not, it happens. We have a medical billing
company with this problem.
On Fri, Jul 8, 2022 at 10:08 AM Shawn L wrote:
> We're
Here’s a list that I have found, compiled by Spectrum.
https://www.spectrum.net/support/voice/my-phone-number-coming-spam/
Hope this helps.
Lou
From: VoiceOps On Behalf Of Shawn L
Sent: Friday, July 8, 2022 10:00 AM
To: VoiceOps
Subject: [VoiceOps] Calls coming up as spam on mobile carriers
I forget who AT&T uses but HIYA, First Orion and TNS offer mechanisms to
mitigate.
On 7/8/2022 1:00 PM, Shawn L wrote:
We're having a strange one at $dayjob. When one of our customers (in
this case a hospital) calls a patient back on a cell phone, the calls
are coming up with SPAM? in the cal
We have found that a lot of people if they don't know who is calling will
simply mark it as spam. If they make enough calls they are certain to upset
enough people that will say it's spam when it's not. We have a client that
manages properties and they call people to pay rent. It seems people that
We're having a strange one at $dayjob. When one of our customers (in this
case a hospital) calls a patient back on a cell phone, the calls are coming
up with SPAM? in the caller id. It seems to be happening with both Verizon
and AT&T.
We've checked the the DIDs in question have and are sending t
