Re: [VoiceOps] Malformed Caller ID

2021-04-22 Thread Paul Timmins
157563626 and a cell phone will show that as "Japan". From: VoiceOps on behalf of Mike Hammett Sent: Thursday, April 22, 2021 6:38 PM To: VoiceOps Subject: Re: [VoiceOps] Malformed Caller ID I finally got a number! It's suburban Chicago Sprint

Re: [VoiceOps] Malformed Caller ID

2021-04-22 Thread Mike Hammett
that. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com - Original Message - From: "Mike Hammett" To: "VoiceOps" Sent: Thursday, April 22, 2021 4:01:02 PM Subject: [VoiceOps] Malformed

Re: [VoiceOps] Malformed Caller ID

2021-04-22 Thread Mike Johnston
The first thing I thought of was Least Cost Routing to a rural area. My telco is rural. We see issues like that now and then. Setup the same call over and over again and you will probably get a handful of different CID/CNAM results at the recipient end. Not saying this is your issue, but it

Re: [VoiceOps] Malformed Caller ID

2021-04-22 Thread Guillermo Sandoval
Ran into this issue a long time ago, make sure you're passing callerID strictly in E.164 format On our end, it was only really an issue when calling into some rural telecom companies and the virgin islands. On Thu, Apr 22, 2021 at 5:05 PM Mike Hammett wrote: > Have any of you noticed an incre

[VoiceOps] Malformed Caller ID

2021-04-22 Thread Mike Hammett
Have any of you noticed an increase in customer complaints of malformed caller ID? We do a test call out as the customer, whether it's to one of our cell phones or one of the incumbent's POTS lines. Everything shows up as expected. The number is formatted correctly. The Caller ID name is form