Re: [VoiceOps] troubleshooting RTP loss - and does anyone use webair/opti9?

2023-11-15 Thread Nathan Anderson via VoiceOps
Ivan Kovacevic wrote: > Keep in mind it's ICMP so it will get deprioritized, [...] Or, it could actually be *prioritized*, in order to make things look better than they are. Yes, I have seen this happen, mostly to make packet loss complaints made by the "ping all the things and run

Re: [VoiceOps] troubleshooting RTP loss - and does anyone use webair/opti9?

2023-11-15 Thread Ivan Kovacevic via VoiceOps
+1 for MTR also iperf in both directions. And if the only tool you have is ping. Change ping frequency and packet size to match G711. Ping each individual hop along the way, that you can, and look for discrepancies. Keep in mind it's ICMP so it will get deprioritized, but if it works fine

Re: [VoiceOps] troubleshooting RTP loss - and does anyone use webair/opti9?

2023-11-15 Thread Richard Jobson via VoiceOps
You either need to monitor the segment of the network surrounding the packet loss to isolate it2. or you could use an active tool such as our VPP to make PESQ measurement to call from endPoint into your net work, and proven end to end exactly where & where the problem is happening.Sent from my

Re: [VoiceOps] troubleshooting RTP loss - and does anyone use webair/opti9?

2023-10-30 Thread Anthony Caiozzo via VoiceOps
. -anthony -Original Message- From: VoiceOps On Behalf Of Mike Johnston via VoiceOps Sent: Monday, October 30, 2023 4:38 PM To: Voiceops.org Subject: Re: [VoiceOps] troubleshooting RTP loss - and does anyone use webair/opti9? mtr https://en.wikipedia.org/wiki/MTR_(software) It isn't specific

Re: [VoiceOps] troubleshooting RTP loss - and does anyone use webair/opti9?

2023-10-30 Thread Mike Johnston via VoiceOps
mtr https://en.wikipedia.org/wiki/MTR_(software) It isn't specific to VoIP. But it is still a very good first step in troubleshooting which hop the packet loss begins at. Unlike the basic traceroute tools that come with Linux or Windows, it can run continuously for however long you need,

Re: [VoiceOps] troubleshooting RTP loss - and does anyone use webair/opti9?

2023-10-30 Thread Todd Wolf via VoiceOps
@01DA0B40.4D766C30] From: VoiceOps On Behalf Of Izzy Goldstein - TeleGo via VoiceOps Sent: Monday, October 30, 2023 2:06 PM To: Voiceops.org Subject: [VoiceOps] troubleshooting RTP loss - and does anyone use webair/opti9? HI team we recently noticed packet loss happening every morning from 6AM

Re: [VoiceOps] troubleshooting RTP loss - and does anyone use webair/opti9?

2023-10-30 Thread Pinchas Neiman via VoiceOps
Not too experienced, but my 2 cents If it's based on a faulty router. do a traceroute in the morning and in the afternoon a few days maybe you will find a correlation to a specific route. In morning hours try to ping every hop from the traceroute with BIG packets so you could find how far you

Re: [VoiceOps] troubleshooting RTP loss - and does anyone use webair/opti9?

2023-10-30 Thread Anthony Caiozzo via VoiceOps
ps.org Subject: [VoiceOps] troubleshooting RTP loss - and does anyone use webair/opti9? HI team we recently noticed packet loss happening every morning from 6AM to 11AM, our MOS drops during that time our datacenter in garden City Long island (formerly Webair / now Opti9) claims it is o

[VoiceOps] troubleshooting RTP loss - and does anyone use webair/opti9?

2023-10-30 Thread Izzy Goldstein - TeleGo via VoiceOps
HI team we recently noticed packet loss happening every morning from 6AM to 11AM, our MOS drops during that time our datacenter in garden City Long island (formerly Webair / now Opti9) claims it is outside of their network and can't do anything - but they have been unable to identify where the