Re: External HD (Time Machine and Drive 2) problems

2019-02-01 Thread Stephen Chape
Hi Marlene. Do you leave your iMac on all the time ? I turn mine off every night and restart each morning. And on some occasions my Time Machine does not mount on Desktop. However if I restart my iMac it will then mount. > On 1 Feb 2019, at 11:54 pm, Philippe Chaperon wrote: > > > > > > Hi

Re: External HD (Time Machine and Drive 2) problems

2019-02-01 Thread Philippe Chaperon
Hi Marlene, Until the experts confirm otherwise, can you try resetting your NVRAM or PRAM. I have had the same problem on my 27” iMac on 2 occasions and did the reset as advised by Daniel and the drives appeared back on the Desktop. Refer to: https://support.apple.com/en-us/HT204063

External HD (Time Machine and Drive 2) problems

2019-02-01 Thread Marlene Oostryck
Hello All, iMac 27”, Hi Sierra 10.13.6 1. Back Up Time Machine - “My Book” - My Book Studio 11 - 4TB - permanently connected Message - 1.91TB of 4TB available Couldn’t complete the backup to “My Book” Last successful backup 10/1/19 (back-up 1/9/