Hi Robin,
Many thanks for the reply. Yes, the vehicle in question is a Jeep Grand
Cherokee, 2013 model. I have already been on the site you mentioned and
followed all the download instructions which resulted in downloading the
uconnect.upn file. The problem I had was in opening that file as
Hi John,
You have omitted to mention what type vehicle you are trying to update but as
you have mentioned a .upn file I’m guessing it's a Jeep or a Chrysler of some
sort.
If so just follow the instructions in the video on this page.
https://www.driveuconnect.com/support/software-update.html
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