Re: [Wikimedia-l] Announcement about changes to the Board

On Thu, Dec 31, 2015 at 9:02 AM, John Mark Vandenberg wrote: > Can the board please very clearly state whether this removal was for cause, > or not!? > If they'd like to. But if not, no. So people who keep demanding things, after what I personally believe between Jimmy's comment and others, we

Re: [Wikimedia-l] Sick of the subject "(no subject)"

On Fri, Dec 4, 2015 at 6:50 AM, K. Peachey wrote: > Each to their own I guess. Yes, until people start getting put on moderation (even if the cause is the list admin being under the influence .. unless that was also a joke). Regardless, if we dislike it to that extent how about setting

Re: [Wikimedia-l] Commons / OTRS is broken

James, I realize your tickets were already resolved but I thought I'd take a moment to clarify the issues that cause the delays in response. The Wikimedia Volunteer Response Team ("OTRS") relies on the generous work of hundreds of volunteers from all over the world to handle hundreds of thousan

Re: [Wikimedia-l] Fwd: Our final email

On Fri, Dec 19, 2014 at 1:34 AM, Peter Southwood < peter.southw...@telkomsa.net> wrote: > > These objectionable items are all standard advertising practice. No-one > should be surprised. Perhaps better is expected of the Foundation that we all support. Many people are surprised - I know I was.

Re: [Wikimedia-l] Fundraising banners (again)

On Wed, Nov 26, 2014 at 3:33 PM, MZMcBride wrote: > > Still, there's an element of basic human decency that must be > incorporated into our banner designs. Obscuring the page content is not > cool. Pop-ups (even ones that stay in the same window) are not cool. > > MZMcBride > I couldn't see the

[Wikimedia-l] Call for OTRS administrator applicants

The OTRS administrators are considering expanding the admin team. We invite all community members to review the call for volunteers on Meta-Wiki: < https://meta.wikimedia.org/wiki/OTRS/Call_for_administrator>. We would like to keep questions centralized, so please direct all discussion to the talk

Re: [Wikimedia-l] $20 donation to WMF for vandalism edit from US House of Representatives

On Fri, Aug 1, 2014 at 3:59 PM, Nathan wrote: > On Fri, Aug 1, 2014 at 3:42 PM, Rjd0060 wrote: > > > > > > > > No, I'm saying this doesn't matter and people should get back to doing > > whatever they feel is actually important. > > > > Let

Re: [Wikimedia-l] $20 donation to WMF for vandalism edit from US House of Representatives

On Fri, Aug 1, 2014 at 3:30 PM, Russavia wrote: > > > Jeez guys - stop beating the horse. It's never was alive to begin with. > > Rjd0060, I'm not sure here, but are you saying that the guy didn't > actually donate the $20? If so, he publicly said he did, so i

Re: [Wikimedia-l] $20 donation to WMF for vandalism edit from US House of Representatives

On Fri, Aug 1, 2014 at 2:49 PM, Richard Symonds < richard.symo...@wikimedia.org.uk> wrote: > He may have donated under a pseudonym, or by cheque, or to a chapter, or > through a friend. Very tricky to track down. > Or...the US NSA hacked into the Foundation's donor database and removed it to con

Re: [Wikimedia-l] Number of volunteers. (Was: How many volunteers (not editors) ...?)

On Tue, Jul 1, 2014 at 8:08 PM, Rjd0060 wrote: > On Tue, Jul 1, 2014 at 7:59 PM, Richard Ames wrote: > >> I have done a very rough estimate / count: >> >> OTRS - 180 >> Sysops - 50 >> List Moderators -410 >> SW Developers - 400 >> FDC members - 9

Re: [Wikimedia-l] Number of volunteers. (Was: How many volunteers (not editors) ...?)

On Tue, Jul 1, 2014 at 7:59 PM, Richard Ames wrote: > I have done a very rough estimate / count: > > OTRS - 180 > Sysops - 50 > List Moderators -410 > SW Developers - 400 > FDC members - 9 > Affiliations committee - 9 > > for a total of about 1060. > > Who is the 'Volunteer Coordinator' whose dut

[Wikimedia-l] OTRS annual statistics for 2013

Hello all, The Wikimedia Volunteer Response Team (also known as OTRS[1]) had an extremely busy year answering emails from Wikimedia users, readers and other interested people. We have once again prepared a statistical report of administrator activity and ticket volume for the year 2013. I invite

[Wikimedia-l] OTRS upgraded

As an update to the previous wikimedia-l thread from February 2013 (), I'm happy to announce that earlier this week our OTRS installation was upgraded from version 2.4 to version 3.2.9[1]. With this upgrade, our team is p

Re: [Wikimedia-l] Wikimedia Foundation's support of OTRS

On Thu, Feb 21, 2013 at 11:54 AM, MZMcBride wrote: > >[Sumana does ALL THE THINGS] > > > >This is a wonderful response. Thank you! > > Completely agreed. Thank you, Sumana! It seems like we're headed in a good > direction. Yes, Sumana. I look forward to seeing what information your work can b

Re: [Wikimedia-l] Wikimedia Foundation's support of OTRS

On Wed, Feb 20, 2013 at 11:34 PM, Rjd0060 wrote: > > > On Wed, Feb 20, 2013 at 11:25 PM, MZMcBride wrote: > >> Hi. >> >> OTRS (<https://ticket.wikimedia.org/>) is a critical piece of Wikimedia's >> infrastructure. It currently handles nearl

Re: [Wikimedia-l] Wikimedia Foundation's support of OTRS

On Wed, Feb 20, 2013 at 11:25 PM, MZMcBride wrote: > Hi. > > OTRS () is a critical piece of Wikimedia's > infrastructure. It currently handles nearly all customer service inquiries > directed at Wikimedia. Trusted volunteers triage and respond to this > e-mail. > >

Re: [Wikimedia-l] OTRS summaries and statistics report, 2012

On Wed, Jan 23, 2013 at 8:59 AM, Yaroslav M. Blanter wrote: > Thanks for your response. I actually meant not the list of queues, but the > list of queues for which breakdowns are available - they only exist in four > of five languages for the general queues. Why are other languages not > available

Re: [Wikimedia-l] OTRS summaries and statistics report, 2012

On Wed, Jan 23, 2013 at 8:21 AM, Yaroslav M. Blanter wrote: > On Tue, 22 Jan 2013 00:30:13 -0600, Keegan Peterzell wrote: > >> Greetings, >> >> ... >> This is the first of further future documentation of traffic received to >> the general OTRS queues. In the report you will find data breakdowns f

Re: [Wikimedia-l] OTRS summaries and statistics report, 2012

On Wed, Jan 23, 2013 at 4:23 AM, Jon Davies wrote: > Do the response times get published? Jon, Not in the current batch of stats. In the coming weeks, we're going to be working on more detailed reports on specific queues. Response time information (and more!) will be included in that. --

Re: [Wikimedia-l] Logo for new travel guide

I mentioned this at https://meta.wikimedia.org/wiki/Talk:Travel_Guide/Logo#Timing as well. I'm not sure I understand the response so far but we'll see. :-) --- Ryan User:Rjd0060 On Fri, Oct 5, 2012 at 10:30 AM, Lodewijk wrote: > Hi James, > > I would suggest to wait with the vote until the nam

Re: [Wikimedia-l] conversations between WMF and non-English projects

What is wrong with just using this (and other lists, as appropriate) for this? Not only can every community participate, it isn't restricted to another group of users ... everybody can! -- Ryan User:Rjd0060 On Sat, Aug 4, 2012 at 8:12 AM, Ziko van Dijk wrote: > Hello, > I repeat my proposal

Re: [Wikimedia-l] ombudsmen commission

There is no such log within the OTRS software. Admin actions are logged by the OTRS admins on the OTRS wiki. Yes, these are manual edits. There has never (that I know of) been an issue with the OTRS admins accessing queues they shouldn't. While of course it is possible for them to, as others hav