Re: [Wikitech-l] Standardizing highest priority in Bugzilla: "IMMEDIATE" priority added

2012-11-30 Thread Andre Klapper
Thanks for all the good and valuable feedback, explaining your workflows, and discussing current flaws & potential improvements in the long run. For the short term I have now created a priority called "Immediate" which should be used to identify issues that need immediate attention. This means tha

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-28 Thread Andre Klapper
On Wed, 2012-11-28 at 00:36 +0100, Krinkle wrote: > I don't think adding more fields/values is the solution. Perhaps use milestone > for "immediate"? Currently milestones are used in "MediaWiki" for tarballs (that we don't create for MW 1.21), in "VisualEditor" for deployments (VE-2012-12-34), and

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Krinkle
On Nov 27, 2012, at 5:39 PM, Andre Klapper wrote: > On Mon, 2012-11-26 at 17:36 -0800, James Forrester wrote: >> On 26 November 2012 17:25, Rob Lanphier wrote: >>> Timeframes seem like a pretty good proxy for priority. If something >>> is "highest" priority, and yet is not on track to be comple

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Arthur Richards
On Tue, Nov 27, 2012 at 2:57 PM, Platonides wrote: > Well, I don't think you would need to ban people not in your group from > touching those fields. You only need to take into account who said that > as well as what they said. > Even when having a shared meaning, it doesn't hold the same meaning

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Platonides
On 27/11/12 19:26, Arthur Richards wrote: > After thinking about this some more, I realized that my reaction to the > proposal in part came from feeling apprehensive about external forces > defining bug priorities/resolution timelines, and thereby defining how a > team must respond to issues in bug

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Antoine Musso
Le 27/11/12 17:49, David Gerard a écrit : > On 27 November 2012 16:39, Andre Klapper wrote: > >> I propose adding a *new* priority called "Immediate" which should only >> be used to mark really urgent stuff to fix. This priority would be added >> above the existing "Highest" priority. > > Has a

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Arthur Richards
Rob and Andre, I hear what you're saying. I think I've always had a lack of clarity around the meanings of priority/urgency/severity/whatever in bugzilla, and it sounds like I'm not alone :p. That said, I still do not think timeframes are a good proxy for priority (a la James' example). I think of

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Isarra Yos
On 27/11/2012 09:55, Andre Klapper wrote: On Tue, 2012-11-27 at 16:49 +, David Gerard wrote: Has anyone suggested a separate "urgency" parameter? I don't think adding another parameter in the user interface improves anything. We have already "Priority", "Severity", "Target milestone" and b

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Andre Klapper
On Tue, 2012-11-27 at 16:49 +, David Gerard wrote: > Has anyone suggested a separate "urgency" parameter? I don't think adding another parameter in the user interface improves anything. We have already "Priority", "Severity", "Target milestone" and blocker bugs that are all used to somehow ex

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Andre Klapper
Hi Arthur, On Mon, 2012-11-26 at 14:54 -0700, Arthur Richards wrote: > I don't think 'importance' should necessarily map to a timeframe for > resolution - at least not one that is set in stone. With regard to the wider picture, the confusing and partially unclear concept "severity vs priority vs

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread David Gerard
On 27 November 2012 16:39, Andre Klapper wrote: > I propose adding a *new* priority called "Immediate" which should only > be used to mark really urgent stuff to fix. This priority would be added > above the existing "Highest" priority. Has anyone suggested a separate "urgency" parameter? - d

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-27 Thread Andre Klapper
On Mon, 2012-11-26 at 17:36 -0800, James Forrester wrote: > On 26 November 2012 17:25, Rob Lanphier wrote: > > Timeframes seem like a pretty good proxy for priority. If something > > is "highest" priority, and yet is not on track to be completed for > > several months, then.wait, what? > > I

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-26 Thread Krinkle
On Nov 27, 2012, at 2:36 AM, James Forrester wrote: > On 26 November 2012 17:25, Rob Lanphier wrote: >> Timeframes seem like a pretty good proxy for priority. If something >> is "highest" priority, and yet is not on track to be completed for >> several months, then.wait, what? > > I disagr

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-26 Thread James Forrester
On 26 November 2012 17:25, Rob Lanphier wrote: > On Mon, Nov 26, 2012 at 1:54 PM, Arthur Richards > wrote: >> I'm not suggesting we necessarily go with these definitions, but rather >> offering these as an example of potential meanings for the different >> priorities. To me this is a much more us

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-26 Thread Rob Lanphier
On Mon, Nov 26, 2012 at 1:54 PM, Arthur Richards wrote: > I'm not suggesting we necessarily go with these definitions, but rather > offering these as an example of potential meanings for the different > priorities. To me this is a much more useful approach than trying to define > importance using

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-26 Thread Arthur Richards
Thanks for tackling this, Andre! I don't think 'importance' should necessarily map to a timeframe for resolution - at least not one that is set in stone. Different teams/products use bugzilla to varying degrees and in different ways, and a reasonable time frame resolving a 'high' priority bug may

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-26 Thread James Forrester
On 26 November 2012 10:51, Andre Klapper wrote: > On Tue, 2012-11-20 at 02:33 +0100, Andre Klapper wrote: >> == Proposal == >> >> Proposing the following definitions for Priority: >> * highest: Needs to be fixed as soon as possible, a week at the >> most. A human assignee should be set in the "A

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-26 Thread Andre Klapper
On Tue, 2012-11-20 at 02:33 +0100, Andre Klapper wrote: > == Proposal == > > Proposing the following definitions for Priority: > * highest: Needs to be fixed as soon as possible, a week at the > most. A human assignee should be set in the "Assigned to" field. > * high: Should be fixed within th

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-20 Thread Rob Lanphier
On Mon, Nov 19, 2012 at 7:54 PM, MZMcBride wrote: > For what it's worth (and not to ruin the "silence is consensus" model), the > proposed priority scheme sounds fine to me. Traditionally these fields have > been mostly ignored by just about everyone (developers included). High > priority bugs hav

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-19 Thread MZMcBride
Mark A. Hershberger wrote: > On 11/19/2012 08:33 PM, Andre Klapper wrote: >> == Proposal == >> >> Proposing the following definitions for Priority: >> * highest: Needs to be fixed as soon as possible, a week at the >> most. A human assignee should be set in the "Assigned to" field. >> * high: Sh

Re: [Wikitech-l] Standardizing highest priority in Bugzilla

2012-11-19 Thread Mark A. Hershberger
On 11/19/2012 08:33 PM, Andre Klapper wrote: > == Proposal == > > Proposing the following definitions for Priority: > * highest: Needs to be fixed as soon as possible, a week at the > most. A human assignee should be set in the "Assigned to" field. > * high: Should be fixed within the next four