> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Bob Moldashel
> Sent: Tuesday, May 05, 2009 10:32 AM
> To: WISPA General List
> Subject: Re: [WISPA] Handling Non-paying Subs
>
> Packed to the gills with work.
>
> Now if it would just stop rai
The warmness and storms is because of global warming... LOL
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Bob Moldashel
Sent: Tuesday, May 05, 2009 10:32 AM
To: WISPA General List
Subject: Re: [WISPA] Handling Non-paying Subs
Occationally, a few will get through the cracks. Usually, a personal
phone call dor visit will do the trick. Sometimes I'll offer them a
discount for catching it up. I have learned the hard way though to
keep a tight leash. Nothing is perfect but policy #1 is that they get
no internet unless their
6
>> Bucyrus, OH 44820
>> 419-562-6405
>> www.wavelinc.com
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>> Behalf Of Chuck Hogg
>> Sent: Monday, May 04, 2009 9:41 AM
>> To:
;> it's in our interest to do this.
>>>>>
>>>>> Generally, we have pretty good success with a personal visit. I'm not
>>>>> confrontational, but explain that we really do expect to be paid and the
>>>>> customer's gene
LOL
At the prices we charge out here in the sticks it's already as good as free!
How's things back east?
marlon
- Original Message -
From: "Bob Moldashel"
To: "WISPA General List"
Sent: Monday, May 04, 2009 10:57 AM
Subject: Re: [WISPA] Handling Non-p
>>>> it's in our interest to do this.
>>>>
>>>> Generally, we have pretty good success with a personal visit. I'm not
>>>> confrontational, but explain that we really do expect to be paid and the
>>>> customer's gene
really do expect to be paid and the
>>> customer's generally pretty good at paying when they see it as a matter of
>>> personal importance.
>>>
>>> Other than that, we've not found that notes, or emails works well.
>>>
>>>
>>>
>>>
>>>
n
>
> - Original Message -
> From: "Bob Moldashel"
> To: "WISPA General List"
> Sent: Monday, May 04, 2009 10:57 AM
> Subject: Re: [WISPA] Handling Non-paying Subs
>
>
>
>> I agree with the "work with them" part here.
+++++++++++
>>
>>
>> - Original Message -
>> From: "Chuck Hogg"
>> To: "WISPA General List"
>> Sent: Monday, May 04, 2009 6:40 AM
>> Subject: [WISPA] Handling Non-paying Subs
>>
>>
>>
>>>
+
>
>
> - Original Message -----
> From: "Chuck Hogg"
> To: "WISPA General List"
> Sent: Monday, May 04, 2009 6:40 AM
> Subject: [WISPA] Handling Non-paying Subs
>
>
>> I've got a few non-paying subs, that we wo
at notes, or emails works well.
- Original Message -
From: "Chuck Hogg"
To: "WISPA General List"
Sent: Monday, May 04, 2009 6:40 AM
Subject: [WISPA] Handling Non-paying Subs
> I've got a few non-paying subs, that we would like to get
Shut them down...
If you can, redirect all web access to a page saying
You have been cut off for non-payment.
Chuck Hogg wrote:
I've got a few non-paying subs, that we would like to get payment on.
It has reached over $1k from 4 subs over the past 6 months. Do you just
cut your losses
spa.org] On
> Behalf Of Michael Baird
> Sent: Monday, May 04, 2009 1:20 PM
> To: WISPA General List
> Subject: Re: [WISPA] Handling Non-paying Subs
>
> We put them on hold through our billing system (5 days for a residential
> customer type), I'm using PPPoE to auth/shape the use
Chuck Hogg wrote:
> I've got a few non-paying subs, that we would like to get payment on.
> It has reached over $1k from 4 subs over the past 6 months. Do you just
> cut your losses and move on or what do you do? I'm contemplating small
> claims court as it should be an open and shut case, but it
405
>> www.wavelinc.com
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>> Behalf Of Chuck Hogg
>> Sent: Monday, May 04, 2009 9:41 AM
>> To: WISPA General List
>> Subject: [WISPA] Handling Non
Baird
Sent: Monday, May 04, 2009 1:20 PM
To: WISPA General List
Subject: Re: [WISPA] Handling Non-paying Subs
We put them on hold through our billing system (5 days for a residential
customer type), I'm using PPPoE to auth/shape the users. When I put them
on hold, I also assign new values for
We put them on hold through our billing system (5 days for a residential
customer type), I'm using PPPoE to auth/shape the users. When I put them
on hold, I also assign new values for their DNS server IP addresses via
radius, they point to a redirecting DNS I have setup, so any site they
try to
y" or "I forgot".
>
> marlon
>
> - Original Message -
> From: "Chuck Hogg"
> To: "WISPA General List"
> Sent: Monday, May 04, 2009 6:40 AM
> Subject: [WISPA] Handling Non-paying Subs
>
>
>
>> I've got a
wowMonths huh? That's bad...
A couple of things we do
1. We charge one months security fee up front. That protects us during
the billing cycle. At the end of 30 days they get an e-mail or phone
call about being in arrears. No payment in 10 days Off they go.
$50 reconnect char
List
Subject: [WISPA] Handling Non-paying Subs
I've got a few non-paying subs, that we would like to get payment on.
It has reached over $1k from 4 subs over the past 6 months. Do you just
cut your losses and move on or what do you do? I'm contemplating small
claims court as it should
ISPA General List"
Sent: Monday, May 04, 2009 6:40 AM
Subject: [WISPA] Handling Non-paying Subs
> I've got a few non-paying subs, that we would like to get payment on.
> It has reached over $1k from 4 subs over the past 6 months. Do you just
> cut your losses and move on or
ct: [WISPA] Handling Non-paying Subs
Sent: May 4, 2009 08:40
I've got a few non-paying subs, that we would like to get payment on.
It has reached over $1k from 4 subs over the past 6 months. Do you just
cut your losses and move on or what do you do? I'm contemplating small
claims court as
org [mailto:wireless-boun...@wispa.org] On
Behalf Of Josh Luthman
Sent: Monday, May 04, 2009 9:46 AM
To: WISPA General List
Subject: Re: [WISPA] Handling Non-paying Subs
The repo antenna thing...you might want to have an officer join you. You do
not want to get in a trespassing lawsuit.
Josh Lut
We cut off non-paying subs after a couple of months - for repeat
offenders, after the first month. They usually pay right after they are
cut off.
Martha Huizenga
DC Access, LLC
202-546-5898
*/Friendly, Local, Affordable, Internet!/**/
Connecting the Capitol Hill Community
/*
Chuck Hogg wrot
...@wispa.org] On
Behalf Of Josh Luthman
Sent: Monday, May 04, 2009 9:46 AM
To: WISPA General List
Subject: Re: [WISPA] Handling Non-paying Subs
The repo antenna thing...you might want to have an officer join you. You do
not want to get in a trespassing lawsuit.
Josh Luthman
Office: 937-552-2340
Direct
r
> WAVELINC
> P.O. Box 126
> Bucyrus, OH 44820
> 419-562-6405
> www.wavelinc.com
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Chuck Hogg
> Sent: Monday, May 04, 2009 9:41 AM
> To: WISPA Ge
a.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Chuck Hogg
Sent: Monday, May 04, 2009 9:41 AM
To: WISPA General List
Subject: [WISPA] Handling Non-paying Subs
I've got a few non-paying subs, that we would like to get payment on.
It has reached over $1k from 4 subs over the past 6 months. D
ssage-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Kurt Fankhauser
Sent: Monday, May 04, 2009 9:44 AM
To: 'WISPA General List'
Subject: Re: [WISPA] Handling Non-paying Subs
Forward all of their port 80 stuff to a non-payment web server and they
usually c
Most people get shut off a month after their bill is due.
If they say they are paying and aren't then they aren't taking you serious,
I suggest shutting them off.
You can find some collection agencies that will cost ONLY a percentage of
what they earn (read those contracts VERY carefully).
Josh
eless-boun...@wispa.org] On
Behalf Of Chuck Hogg
Sent: Monday, May 04, 2009 8:47 AM
To: WISPA General List
Subject: Re: [WISPA] Handling Non-paying Subs
Yea, we did this, and we have repo'd the equipment already. This works
for most of the users...our policy is normally 30 days as well, but
the
...@wispa.org] On
Behalf Of Chuck Hogg
Sent: Monday, May 04, 2009 9:41 AM
To: WISPA General List
Subject: [WISPA] Handling Non-paying Subs
I've got a few non-paying subs, that we would like to get payment on.
It has reached over $1k from 4 subs over the past 6 months. Do you just
cut your losse
I've got a few non-paying subs, that we would like to get payment on.
It has reached over $1k from 4 subs over the past 6 months. Do you just
cut your losses and move on or what do you do? I'm contemplating small
claims court as it should be an open and shut case, but it's $91 in fees
per person.
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