Re: [WIRELESS-LAN] Wifi Support Staff

2011-07-26 Thread Daniel Eklund
I have 1400 Meru access points and 7 controllers. There is one person dedicated to supporting this, but he also receives support from the other network engineers assigned to the buildings for design, install and troubleshooting (5 others). I honestly could use two for the backend support. --

RE: Wifi Support Staff

2011-07-26 Thread Watters, John
We have one tech person to support 2,600 Cisco LWAPPs with 13 WiSM controllers from a design/engineering standpoint. No way to tell from a HelpDesk standpoint since everyone there fields wireless questions. -jcw [cid:image001.jpg@01CC4B68.ECAAA4B0]

Re: [WIRELESS-LAN] Wifi Support Staff

2011-07-26 Thread Julian Y Koh
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Wh On Tue Jul 26 00:33:17 2011 Central Time, Brian Deem Williams bwilli...@gsu.edu wrote: I’m curious as to the number of staff members dedicated to supporting the wifi (both from an engineering standpoint and from a helpdesk point of view)

RE: Wifi Support Staff

2011-07-26 Thread Kellogg, Brian D.
I take care of ~300APs along with VoIP, LAN, WAN, Security, and Servers/VM environment. Wireless takes the least amount of my time except when it comes time to replace it all. Thanks, Brian -Original Message- From: The EDUCAUSE Wireless Issues Constituent Group Listserv

RE: [WIRELESS-LAN] Wifi Support Staff

2011-07-26 Thread Tufts, Mark
We have 450 APs increasing to 550 this year, 700 the year after. We do not have anyone dedicated to wireless nor do we have a formula. Mark Tufts Director of Network Services Stonehill College Hi guys, Just as an inquiry I would like to know what kind of

RE: Wifi Support Staff

2011-07-26 Thread Helzerman, James
We have a wireless team that consists of dedicated and partial members. The members that are partial range from a few hours to 3/4 of their time working on wireless depending on what is needed. 4000+ APs / 30 Controllers 100+ buildings Dedicated: (2) Wireless Engineers - RF designs active /

RE: [WIRELESS-LAN] Wifi Support Staff

2011-07-26 Thread McCall, Melanie J.
I'm just curious Of all the people that have commented, Are you pleased with the ratio of tech staff to wireless devices installed on your campus? Are you implying that you don't need staff to support the amount of wireless you've installed on campus? Did you install wireless technology

RE: [WIRELESS-LAN] Wifi Support Staff

2011-07-26 Thread Helzerman, James
I also forgot to mention we have a field installation staff that does all the installs for networking equipment wiring including wireless access points. We always feel like we are behind a little bit in what we would like to accomplish especially testing and next generation stuff. Additional

RE: Wifi Support Staff

2011-07-26 Thread Voll, Toivo
We have 200+ buildings, and some 3000 APs. We have four network engineers and two operations technicians. Two of the four engineers have a bit more familiarity with wireless, but nobody that’s mainly a wireless engineer. Operations handles installing APs for small projects, replacing broken

RE: Wifi Support Staff

2011-07-26 Thread Watters, John
Sorry, I should have been clearer - we have one network engineer who spends about 30% of his time on wireless stuff. -jcw [cid:image002.jpg@01CC4B81.91562CB0] - John WattersUA: OIT 205-348-3992

Aruba roles / vlan pooling...

2011-07-26 Thread Jeff Kell
Quick question... Can you have a pool of vlans for an Aruba role? or is pooling restricted to the default connection vlan list to the VAP? Jeff ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at

RE: [WIRELESS-LAN] Aruba roles / vlan pooling...

2011-07-26 Thread Brooks, Stan
Quick answer - No. Not with the current versions of code available. This is a feature I've been asking for from Aruba for over 3 years - along with things like named VLANs and named VLAN pools. Assigning VLANs/Named VLANs by role or RADIUS attribute works well in the code available today. It

Re: [WIRELESS-LAN] Wifi Support Staff

2011-07-26 Thread Craig Simons
I would summarize our deployment as follows: Network: 750 APs , 4 controllers, 6000 concurrent users during a busy day. Staff: - 1 wireless expert (me!) that spends about 75% of the time on wireless related tasks. I do the systems design, architecture, and evaluate new equipment. I also

Re: [WIRELESS-LAN] WPA2 / PEAP / EAP-TTLS / etc - valid 3rd party certificates?

2011-07-26 Thread Travis Schick
Hmm... Does the esoteric Windows required criteria (extendedKeyUsage=1.3.6.1.5.5.7.3.1 or somewhere thereabouts) :) also work to allow macosx to not require network validation though even for just win7+ I should see if its possible to get such a cert via incommon... Travis On Mon, Jul 25,

Re: [WIRELESS-LAN] Wifi Support Staff

2011-07-26 Thread John Rodkey
I think this varies also with the type of access point deployed. Westmont's information: 275 Meraki WAPs 2000 users 0.3 staff (more or less) Helpdesk has 3 people, probably 0.3 FTE on wireless problems. We anticipate that being reduced with recent deployment of XpressConnect Cloudpath.