RE: [WIRELESS-LAN] 802.1x vs web-portal

2013-11-20 Thread Fleming, Tony
I can tell you we use dot1x here with AD credentials and it doesn't lend itself to a good end-user experience. Our security policy requires password expiration after 60 days. When a student's password expires we see an increase of wireless related complaints (typically blaming the performance/si

RE: [WIRELESS-LAN] College deals with wireless issues

2011-11-11 Thread Fleming, Tony
At TCU, we have a no router/no hub/no student network device policy. We flush out a lot of APs by looking for funny TTL values with our IDS. When we see the odd TTLs, we shut the offender down (every device that they registered) and require them to remove it. This helps a lot! Beware, that if a

RE: WPA2-Enterprise - account lockouts and password changes

2011-11-08 Thread Fleming, Tony
mp; AD password lockouts after several failed attempts, but they auto-unlock themselves after a fixed period. -jack On Nov 7, 2011, at 5:19 PM, Fleming, Tony wrote: Crew, We have had several complaints from our students about wireless trouble. We believe we have a couple issues going on:

WPA2-Enterprise - account lockouts and password changes

2011-11-07 Thread Fleming, Tony
Crew, We have had several complaints from our students about wireless trouble. We believe we have a couple issues going on: Account lockouts - Our students are allowed to register four devices on WiFi and the majority of our students using all of their registrations ( laptops/ipa

Mesh APs and Batteries

2011-10-14 Thread Fleming, Tony
Crew, I am looking for some advice about outdoor mesh AP and the need for battery backup. We will be installing several outdoor Mesh APs on parking lot light polls. We will tap-in to the power at the polls and connect the APs. For those of you that have installed outdoor Mesh APs:

Guest portal vendor recommendations

2011-07-29 Thread Fleming, Tony
Crew, I would like to know what guest portal solutions being used today. I realize that most wireless controllers provide a simplified guest portal mechanism. However, we are interested portals that provide advanced functionality. Our basic criteria: Simple setup Easy portal custo

Mount hidden or in plain view in dorms?

2010-12-02 Thread Fleming, Tony
Crew, We hide our access points above ceiling grids. Our logic is the devices are out of site and less prone to vandalism (in fact we have had zero vandalism). One concern that has been expressed by our wireless team is the congestion above the ceiling grid - pipes, HVAC ducting, lighting and cab

Student Wireless Satisfaction Survey

2010-10-07 Thread Fleming, Tony
Crew, We are in the process of evaluating two vendor wireless solutions. At this point we have take two very similar dorms and deployed one vendor solution in each location. After performing a technical evaluation by IT staff, we thought it might be worthwhile sending a survey to the students

Student WPA2 headaches

2010-08-30 Thread Fleming, Tony
Crew, We have used WPA2 Enterprise security with AD authentication for our students wireless network for several years. What we find is a lot of effort for staff and students to use this model. The majority of our help desk calls are related to wireless setup and bad configuration. In addition