Hi WIRELESS-LAN Educausers, For a number of months, our help desk has been fielding complaints from Chromebook owners who have been reporting difficulty connecting to our .1X SSID.
Packet captures show the Chromebooks will go so far as to DHCPDISCOVER, but will not respond to a DHCPOFFER. After several retries, these devices will eventually complete the DHCP process, at which point the Chromebook is online. This can sometimes take more than a minute. I have not been able to reliably reproduce this issue. Sometimes it works right away, sometimes it doesn't. I haven't received reports of similar issues with non-Chromebooks. I found that if I force the SSID to TKIP-only (disabling AES), a Chromebook will connect as expected, without having to cycle through the DHCPDISCOVER -> DHCPOFFER loop. TKIP encryption implies a/g-only speeds, so this is a less than ideal workaround. Is anyone else on the list having difficulty getting Chromebooks to connect to their enterprise wireless? Thanks! ----------------------------------------------- Chris Alman Network Engineer, University of Northern Iowa Office: (319) 273-5964 ----------------------------------------------- ********** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/groups/.
