RE: Wifi Support Staff

2011-07-26 Thread Watters, John
Sorry, I should have been clearer - we have one network engineer who spends about 30% of his time on wireless stuff. -jcw [cid:image002.jpg@01CC4B81.91562CB0] - John WattersUA: OIT 205-348-3992 ___

RE: Wifi Support Staff

2011-07-26 Thread Voll, Toivo
We have 200+ buildings, and some 3000 APs. We have four network engineers and two operations technicians. Two of the four engineers have a bit more familiarity with wireless, but nobody that’s mainly a wireless engineer. Operations handles installing APs for small projects, replacing broken ones

RE: Wifi Support Staff

2011-07-26 Thread Helzerman, James
M To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: Wifi Support Staff -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Wh On Tue Jul 26 00:33:17 2011 Central Time, Brian Deem Williams wrote: > > I'm curious as to the number of staff members dedicated to supporting the > wifi (both f

RE: Wifi Support Staff

2011-07-26 Thread Kellogg, Brian D.
[mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Julian Y Koh Sent: Tuesday, July 26, 2011 9:15 AM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: Wifi Support Staff -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Wh On Tue Jul 26 00:33:17 2011 Central Time, Brian Deem Williams wrote: > &g

RE: Wifi Support Staff

2011-07-26 Thread Watters, John
We have one tech person to support 2,600 Cisco LWAPPs with 13 WiSM controllers from a design/engineering standpoint. No way to tell from a HelpDesk standpoint since everyone there fields wireless questions. -jcw [cid:image001.jpg@01CC4B68.ECAAA4B0] -

Re: Wifi Support Staff

2011-07-25 Thread Eric W. LaCroix
I am out of the office until Monday 8/1. If you are looking for technical support please email t...@newhampton.org or call 603-677-3454. Thanks! ** Participation and subscription information for this EDUCAUSE Constituent Group discussion list can be found at http://www.educause.edu/group