Re: [WiX-users] UninstallDriverPackages failing

2008-12-02 Thread Bob Arnson
John Lalande wrote: > Thanks for your response and suggestion. Doing a repair works for the users > that are experiencing this issue. > > Is this a known issue? Is there anything I can do to our installer to > protect these keys? > If it's the use of things like registry cleaners, no. They're

Re: [WiX-users] UninstallDriverPackages failing

2008-12-02 Thread John Lalande
am very eager to reduce that. John >Date: Sat, 29 Nov 2008 20:06:00 -0800 >From: Bob Arnson <[EMAIL PROTECTED]> >Subject: Re: [WiX-users] UninstallDriverPackages failing >To: "General discussion for Windows Installer XML toolset." > >Message-ID: <[E

Re: [WiX-users] UninstallDriverPackages failing

2008-11-29 Thread Bob Arnson
John Lalande wrote: > DIFXAPP: ERROR 0x2 encountered while opening persistent-info key for > component '{B97A869E-A464-4A2D-9D29-38214A90C0DC}' > As I recall, DifxApp writes some data to the registry, so it fails if users "clean" their registry. I'd suggest trying a repair, to see if DifxApp

[WiX-users] UninstallDriverPackages failing

2008-11-27 Thread John Lalande
In our product we ship a USB driver. The installer is written with wix 2, but since I was having difficulty using wix 2 to install the driver, I packaged the driver in a merge module written in wix 3. I have two users that cannot uninstall our product, thereby preventing an upgrade, yet I have be