THE TELEPHONE IS RINGING, SOMEONE PICKS IT UP
 
hello, hello?
 
(ok here we go again) hello, I don't know if you can help me but  do you have any counselling at your clinic?
 
I'm sorry any what?
 
(oh god, I have to say it again, say it loudly be firm, it's ok) any counselling, therapy, you know for depression and such, i've heard that you offer this
 
oh, well we do, but not on Saturdays
 
SILENCE
 
oh (what does that mean? why isn't she saying anything else? why isn't she giving me another number or asking me to ring back on Monday to make an appointment? why is she manning the reception if she hasn't been told that people might ring up with this kind of question?) is there another number that I need to ring then?
 
what's it for, it is psychiatric?
 
(oh Christ!) I don't know, er, maybe, I spose, er yes
 
hold on
 
THEN THERE WAS MORE RINGING, AND THROUGH SLIGHT CHANGES IN THE TONE IT WAS CLEAR THAT EXTENSION AFTER EXTENSION WAS BEING TRIED. IT RANG FOR THREE MINUTES BEFORE THE TELEPHONE WAS SET BACK INTO ITS CRADLE.
 

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