You could do a lot worse than the high-level recommendations and guides from Mr. Robert Hoekman, Jr. in "Designing the Moment" http://books.google.com.au/books?id=SxGfEn9ellcC&dq=%22designing+the+mom ent%22&printsec=frontcover&source=bl&ots=6iqSQN979P&sig=CrnHFqieRQdaGGvr 74G_fAcPWpM&hl=en&ei=81CgStzILITW7AOylvHgCw&sa=X&oi=book_result&ct=resul t&resnum=7#v=onepage&q=&f=false (Parts 4 and 5 would be a good section to start) Regards, - Gordon
________________________________ From: li...@webstandardsgroup.org [mailto:li...@webstandardsgroup.org] On Behalf Of Jason Grant Sent: Thursday, 3 September 2009 11:03 PM To: wsg Subject: [WSG] (Australian) government best practices Hello all, Question for colleagues who have worked on Australian Government sites: Have you ever had to work on transactional sites (i.e. where users are presented with data based on their circumstances and is personalised to them - after a login)? If so, are there best practice documents/guidelines you can share? It would be especially interesting if it is material to do with online benefit systems. Thanks, Jason -- Jason Grant BSc, MSc CEO, Flexewebs Ltd. www.flexewebs.com ja...@flexewebs.com +44 (0)7748 591 770 Company no.: 5587469 www.flexewebs.com/semantix www.twitter.com/flexewebs www.linkedin.com/in/flexewebs ******************************************************************* List Guidelines: http://webstandardsgroup.org/mail/guidelines.cfm Unsubscribe: http://webstandardsgroup.org/join/unsubscribe.cfm Help: memberh...@webstandardsgroup.org ******************************************************************* ________________________________ Finance Australian Business Number (ABN): 61 970 632 495 Finance Web Site: www.finance.gov.au IMPORTANT: This transmission is intended only for the use of the addressee and may contain confidential or legally privileged information. If you are not the intended recipient, you are notified that any use or dissemination of this communication is strictly prohibited. If you have received this transmission in error, please notify us immediately by telephone on 61-2-6215-2222 and delete all copies of this transmission together with any attachments. If responding to this email, please send to the appropriate person using the suffix .gov.au. ________________________________ ******************************************************************* List Guidelines: http://webstandardsgroup.org/mail/guidelines.cfm Unsubscribe: http://webstandardsgroup.org/join/unsubscribe.cfm Help: memberh...@webstandardsgroup.org *******************************************************************