John A. Sullivan III schreef: > On Mon, 2010-08-30 at 21:52 -0400, John A. Sullivan III wrote: >> On Fri, 2010-08-27 at 13:35 -0400, John A. Sullivan III wrote: >>> On Wed, 2010-08-25 at 16:38 -0400, John A. Sullivan III wrote: >>>> Hello, all. We've seen this bug rarely but enough to know that it is a >>>> real bug and not just a coincidence. Here is the report from our >>>> internal trouble ticket. Unfortunately, it smells like it might be >>>> something in the NX libraries: >>>> >>>> The user called because she could not see her mouse cursor in her >>>> virtual desktop. It was visible in her physical desktop. As we later >>>> observed, it was indeed present in the virtual desktop, e.g., if she >>>> happened to stop the mouse over a file in Konqueror, it would display >>>> the thumbnail, but the mouse cursor was not visible. >>>> >>>> We tried suspending and reconnecting; that did not work. I could see >>>> where the mouse was supposed to be via my VNC session to her physical >>>> desktop so I tried to change the mouse cursor theme but that did not >>>> work (and required a restart of KDE). >>>> >>>> Finally, before rebooting to try to re-establish the connection between >>>> her physical and virtual desktops to display the mouse cursor, we >>>> thought to suspend her X2Go session and then completely close her X2Go >>>> client. When she restarted the client and reconnected to her X2Go >>>> session, the mouse had re-appeared. We did not need to reboot the >>>> physical computer. >>> <snip> >>> We saw this again today for the same user. Has anyone else experienced >>> this? Thanks - John >> <snip> >> We now have another user who experienced this twice today. I'm willing >> to put in the time to troubleshoot this but I'm not sure where to begin. >> Any ideas? Thanks - John > <snip> > This is now happening many times a day and is causing quite an upset. I > scoured the Internet for ideas and there seems to be lots of reports > about this on Debian and Ubuntu but no clear identification of the > problem or clear fixes. > > I posted to the Debian mailing list assuming it is a Debian problem. > They recommended editing xorg.conf to add Option "SWCursor" "yes" to the > video driver. That didn't help. Using Ctl-Alt-D as someone else > suggested to recover the mouse did not help. I'm not sure if NX and > X2Go are complicating the issue. Has anyone else seen this? Has anyone > solved it? It is making the system approach unusable. Thanks - John
I don't know the problem, but did you search the knowledgebase of Nomachine? http://www.nomachine.com/kb/ There is much in it about mouses and cursors. With regards, Paul van der Vlis. -- http://www.vandervlis.nl/ _______________________________________________ X2go-dev mailing list X2go-dev@lists.berlios.de https://lists.berlios.de/mailman/listinfo/x2go-dev