Hello XMail'ers and Davide Our xmail server configuration : W2000 Server SP4, Xmail 1.22 W32, Davide glst, Henry avfilterpd (post-data scan), and no 'runtime' av scanner activated
Some customers complains about no delivery of some incoming mails to our server (even if mail comes from external or local xmail accounts). After xmail logs checks, I found in each case a line in the smail log file concerning the 'phantom' mails : "....." "....." "....." "[EMAIL PROTECTED]" "[EMAIL PROTECTED]" "LOCAL" "[EMAIL PROTECTED]" "2006-05-16 03:46:54" So, normally (if I understood xmail doc correctly), I can say to my customer : "We are sure that our server really put the mail in your mailbox, so check you should check your network and pc for problems (firewall, filters, av, .....) that can quarantine or delete the mails when you retrieve them ..." But some are 'septic' and assure the problem is on our server ... So my question is : Does the lines put in smail log files cleary indicate that the mail was really delivered (for LOCAL lines the mail was effectively written in the mailbox dir, for 'REDIR' the mail was delivered to the final redir email and accepted, for FWD the mail was delivered and accepted, ...) ? Or does smail log lines only indicate that the mail have been taken in account by the smail module and put in xmail queue to deliver to the real destination later ? A final request : It seems that there is no line in smail file indicating any failure to deliver to final recipents (local or not, ...), so my request is : Could some 'failure' lines be added in smail log when a mail can't be delivered at all (on first attempt even if 'temporary', and for permanent ones smtp error code returned by remote server, or if localy delivered, any os reported error like no more space, failure to write, ...) Thanks Francis - To unsubscribe from this list: send the line "unsubscribe xmail" in the body of a message to [EMAIL PROTECTED] For general help: send the line "help" in the body of a message to [EMAIL PROTECTED]
