Hi Folks, Hope you are doing fine.
This is *Nasser* working for *“Vyshnavi Infotech”* I am trying to fill the *Technical Writer *position located in *Saint Paul**, MN**.* Please let me know if you have any Consultants with all the required skills, please contact me at your earliest convenience. Also, please send an MS Word version of the resume with contact information. I also need your most competitive bill rate included. * * *Position Title: **Technical Writer with Desktop Support Background*** *Work Location: **Saint Paul**, MN*** *Duration: 5**+ Months* Candidates must have *BOTH* Technical Writing experience *and* 3 years of Desktop Support experience. I know this is an odd combination, but it is 100% required to be considered. Also, candidates *must be able to do an onsite interview*, thus must be *either local or within 100-200 miles*, no exceptions. The client will not consider anyone who is further than 200 miles from Saint Paul, MN 55101 *SKILLS* - *Writing policy and procedures* - *Technical Service Documentation* - *Word* - *PowerPoint* - *Desktop Support* - *ITIL foundation* - *Project coordination/management * * * *JOB DESCRIPTION:* *Business Need:* Our Client is seeking a Professional/Technical Services to assist in the development of the process documentation of desktop support workstation standards. The Assistant Commissioner of Technology Management is sponsoring this project to document and review current processes to leverage greater efficiency. This project not only provides internal organizational clarity but better communicates organizational structure to external stakeholders including other state governments, consultants and prospective employees. The objective is to aid OET project team members with the development of desktop support procedures, policies, and services. • Participate in on-site meetings related to processes for patch management, new employee provisioning, computer replacement cycle, remote control/support standards, workstation security, and computer imaging of the Desktop Support Team as deemed appropriate by the state. • Coordination with users for software upgrades currently in planning phases such as Office 2007 and power management for workstations. • Coordination with Department of Administration customers regarding communication for their Office 2007 rollout. • Testing and documentation of anomalies between Office 2007 and other applications currently in use by OET staff, for example Access databases and Excel spreadsheets. • Identify OET staff impacted by Access, Excel and Office incompatibilities to facilitate expediting their Office 2007 upgrades. • Adhere to work scope direction of the supervisor of the Desktop Support Team of OET. • Mentor team members and review work deliverables for accuracy and quality. • Analyze and aid in complex integration problems and help with technology or administrative issues. • Work with core project team to develop and manage process documents in order to implement best practices approaches for providing desktop support to internal OET and other agency customers. *Position Tasks* • Prepare for and conduct interviews with Desktop Support personnel. • Document and maintain, with assistance of OET subject matter experts, objectives, goals, policies, standards, guidelines, and other requirements needed to support clear and efficient desktop support practices. • Translate desktop support policies, guidelines, standards, procedures and services into clear, concise documents appropriate for various target audiences. • Maintain internal documentation library, version control, and provide coordination of documentation deliverables. • Research industry standard procedures and make recommendations to the project team that are intended to improve desktop support processes at the Office of Enterprise Technology. • Conduct compatibility testing and develop a migration plan for Access databases and Excel workbooks in use by OET divisions. • Provide weekly status reports and other project reporting as required. • Compile report of all findings with recommendations for implementation. Project Milestones and Schedule *Reply ASAP as this is an Urgent requirement.* Thanks and Regard, *Nasser** * Email- nas...@vysinc.com *Vyshnavi InfoTech Inc; * Herndon, VA 20170 Phone# (703) 953 2927 Fax# 703 547 0135 *Note: This is not an unsolicited mail. If you are not interested in receiving our e-mails then please click "Remove". * * * To find more about my Company please visit *www.vyshnaviinfotech.com*<http://www.vyshnaviinfotech.com/> ** --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "zilliontechnologies" group. To post to this group, send email to zilliontechnologies@googlegroups.com To unsubscribe from this group, send email to zilliontechnologies+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/zilliontechnologies?hl=en -~----------~----~----~----~------~----~------~--~---
