The archive of this recent Webcast with Unisys is now available for
viewing in the Unisys eCommunity.
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TOPIC: Get Smart: Harness your most valuable data assets for
short-term results
SPEAKER: Jill Dyche, author of "The CRM Handbook"
SPEAKER: Nelle Schantz, Global Strategist and CRM Program Director,
SAS
ACCESS THE ARCHIVE:
https://ecommunity.unisys.com/cgi-bin/ecommunity.dll/registration/register_layout.jsp?BV_UseBVCookie=no&campaign=BICRM
(You must first fill out the brief Unisys eCommunity registration.)
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-- About this Webcast --
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There is a hidden gold mine inside every company that could sustain
and spur growth during the most challenging economic periods. This
opportunity lies in the mountains of disconnected customer data
inside your organization. Fill out the brief eCommunity registration
and go directly to this Webcast archive to find out more:
https://ecommunity.unisys.com/cgi-bin/ecommunity.dll/registration/register_layout.jsp?BV_UseBVCookie=no&campaign=BICRM
Learn how analyzing valuable customer information can lead to better
business decisions in this Webcast featuring Jill Dyche, author of
"The CRM Handbook," and Nelle Schantz, global strategist & CRM
program director for SAS. You'll hear case studies and advice on how
to identify:
* Your most profitable customers
* Customers at risk for attrition or defecting to the competition
* The best candidates for cross-sell/up-sell
* Profiles of best new customer acquisition targets
SPECIAL OFFER:
Complete the companion customer survey by July 15, 2002 and you will
receive a free copy of "The CRM Handbook."
Join the Unisys eCommunity and access this Webcast Archive now:
https://ecommunity.unisys.com/cgi-bin/ecommunity.dll/registration/register_layout.jsp?BV_UseBVCookie=no&campaign=BICRM
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