On Thu, Oct 04, 2001 at 08:14:36AM -0400, Erik Troan wrote:
> On Thu, 4 Oct 2001, J. Dow wrote:
>
> > I did. The documentation was incomplete. Hence the rather impressive
> > demonstration of invective that followed as I battered the system into
> > appropriate submission. (I am too stupid to give up.)
>
> Did you file a bug? The docs that are there showed the right intention; they
> probably just got out of date as things have changed.
And why should Joanne have had to file a bug report? If the
maintainers had been doing their job, they would have updated the docs
to match as the scripts changed.
If you don't have the time to document properly, why should she have
the time to file a bug report?
This is not to say that no-one should ever file a bug report. But
Bugzilla and the end users are no substitute for doing your job
correctly. Bugs are a part of life, unfortunately. But a bug that
could have been avoided by doing your job should be an embarrassment.
"Right intention" isn't good enough, a point Ms Rand made in the novel
whose title graces your sig line.
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