[Yves-Alexis Perez]
> Not “completely”, just reserved to DDs for now, which is a bit
> unfortunate. RT might not be the perfect tool for the jib, but as I
> understand it the bts lacks a way to report embargoed issues and that
> was the only point for using RT?

Note that RT can be set up to authenticate using users in a external
LDAP database as well as its internal database and to allow meta data
updates using email pseudo-headers (in first paragraph), and thus can
be a bit easier to use for unix heads. :)

The latter is an extension available from
<URL: http://search.cpan.org/dist/RT-Extension-CommandByMail >.

We use both here at the University of Oslo.

Happy hacking,
-- 
Petter Reinholdtsen


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