Hi Eric,

We will review the windows logs and try to setup the jvm-options as
suggested.

Thank you and Have a good day.

Thanks,
Sai



On Mon, Oct 17, 2011 at 3:59 AM, Eric Charles <eric.char...@u-mangate.com>wrote:

> and also the -XX:HeapDumpPath=C://your_path to be sure to easily find the
> dump.
>
> Do you see anything in the windows service log? (not the james log file,
> the windows one via the user interface).
>
> Thx,
> Eric
>
>
> On 15/10/11 19:56, Saibabu Vallurupalli wrote:
>
>> Thank so much Norman. We will try these options.
>> On Oct 15, 2011 1:54 PM, "Norman 
>> Maurer"<norman.maurer@**googlemail.com<norman.mau...@googlemail.com>
>> >
>> wrote:
>>
>> Hi there,
>>>
>>> the problem is that I'm not a "windows guy" so I'm not sure how to
>>> debug there. In linux I would first run "dmesg" to see if maybe the
>>> jvm segfault. No idea if there is something similar in windows. The
>>> other thing you could check is if you got an OOM. Add this to the
>>> startup option of java:
>>>
>>> -XX:-**HeapDumpOnOutOfMemoryError
>>>
>>>
>>> This will generate a heapdump if it exists because of an OOM.
>>>
>>> Bye,
>>> Norman
>>>
>>>
>>> 2011/10/15 Saibabu 
>>> Vallurupalli<saibabu.**vallurupa...@gmail.com<saibabu.vallurupa...@gmail.com>
>>> >:
>>>
>>>> Hi Norman,
>>>>
>>>> So, Is this something to do with OS? Any other ideas to debug the
>>>> issues?
>>>> Please advise us with some directions.
>>>>
>>>> Thank you,
>>>> Sai
>>>>
>>>>
>>>>
>>>> On Sat, Oct 15, 2011 at 8:22 AM, Norman Maurer<
>>>>
>>> norman.mau...@googlemail.com
>>>
>>>> wrote:
>>>>>
>>>>
>>>> Hi,
>>>>>
>>>>> Unfortunaly I never used windows for a production setup. So I guess I
>>>>> can't help you much ...
>>>>>
>>>>> Bye
>>>>> Norman
>>>>>
>>>>> 2011/10/15, Saibabu 
>>>>> Vallurupalli<saibabu.**vallurupa...@gmail.com<saibabu.vallurupa...@gmail.com>
>>>>> >:
>>>>>
>>>>>> Hi Eric/Norman:
>>>>>>
>>>>>> Sorry the server we are using is Apache James 3.0 Beta 2. Do you have
>>>>>>
>>>>> any
>>>
>>>>  known issues related to the issue we are getting.
>>>>>>
>>>>>> Let us know your thoughts.
>>>>>>
>>>>>> Thank you,
>>>>>> Sai
>>>>>>
>>>>>> On Fri, Oct 14, 2011 at 1:19 PM, Saibabu Vallurupalli<
>>>>>> saibabu.vallurupa...@gmail.com**>  wrote:
>>>>>>
>>>>>> Hi Team,
>>>>>>> We have recently upgraded our James server 3.1 beta2. Also, have got
>>>>>>>
>>>>>> JPA
>>>
>>>>  encryption fix on top of 0.3 version.
>>>>>>> We are seening an issue with James windows setvice. It stops all of a
>>>>>>> sudden with no complaints in server.log files.
>>>>>>> Any ideas or suggestions to tackle this issue are greatly
>>>>>>>
>>>>>> appreciated.
>>>
>>>>
>>>>>>> Thank you,
>>>>>>> Sai
>>>>>>>
>>>>>>>
>>>>>>
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>>
> --
> Eric
> http://about.echarles.net
>
>
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