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https://issues.apache.org/jira/browse/JAMES-1627?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
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Soprano Support updated JAMES-1627:
-----------------------------------
    Summary: Delay in processing mail  (was: Delay is processing mail)

> Delay in processing mail
> ------------------------
>
>                 Key: JAMES-1627
>                 URL: https://issues.apache.org/jira/browse/JAMES-1627
>             Project: James Server
>          Issue Type: Bug
>          Components: SMTPServer
>    Affects Versions: 3.0.0-beta5
>         Environment: Red Hat Enterprise Linux Server release 5.5
>            Reporter: Soprano Support
>
> Hello,
> We would like to ask for your kind input on mail processing delays that we 
> are experiencing with james 3.0-beta5.
> The delay occurs occasionally, roughly 1-5 time per day. The delay is 
> generally between 3-8 seconds during client connect and disconnect.
> Log with debug info:
> INFO  01:06:04,881 | james.smtpserver | Id='10009693' User='' Connection 
> established from 203.22.201.1
> DEBUG 01:06:04,939 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.protocols.api.handler.CommandDispatcher received: EHLO
> DEBUG 01:06:04,940 | james.smtpserver | Id='10009693' User='' Lookup command 
> handler for command: EHLO
> DEBUG 01:06:04,940 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.protocols.smtp.core.esmtp.EhloCmdHandler: 
> [250-tim2.tim.telstra.com Hello HQOVCADPRD01 [203.22.201.1]), 250-PIPELINING, 
> 250-ENHANCEDSTATUSCODES, 250-8BITMIME, 250 STARTTLS]
> DEBUG 01:06:04,998 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.protocols.api.handler.CommandDispatcher received: MAIL
> DEBUG 01:06:04,998 | james.smtpserver | Id='10009693' User='' Lookup command 
> handler for command: MAIL
> DEBUG 01:06:04,998 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.smtpserver.JamesMailCmdHandler: [250 2.1.0 Sender 
> <tims...@dfes.wa.gov.au> OK]
> DEBUG 01:06:05,056 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.protocols.api.handler.CommandDispatcher received: RCPT
> DEBUG 01:06:05,056 | james.smtpserver | Id='10009693' User='' Lookup command 
> handler for command: RCPT
> DEBUG 01:06:05,056 | james.smtpserver | Id='10009693' User='' executing hook 
> org.apache.james.smtpserver.AuthRequiredToRelayRcptHook
> DEBUG 01:06:05,056 | james.smtpserver | Id='10009693' User='' executing hook 
> org.apache.james.protocols.smtp.core.log.HookResultLogger@154d4f9
> DEBUG 01:06:05,056 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.smtpserver.AuthRequiredToRelayRcptHook: result=8 (DECLINED)
> DEBUG 01:06:05,056 | james.smtpserver | Id='10009693' User='' executing hook 
> org.apache.james.smtpserver.jmx.HookResultJMXMonitor@6a2a2b
> DEBUG 01:06:05,056 | james.smtpserver | Id='10009693' User='' executing hook 
> org.apache.james.smtpserver.SenderAuthIdentifyVerificationRcptHook
> DEBUG 01:06:05,057 | james.smtpserver | Id='10009693' User='' executing hook 
> org.apache.james.protocols.smtp.core.log.HookResultLogger@154d4f9
> DEBUG 01:06:05,057 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.smtpserver.SenderAuthIdentifyVerificationRcptHook: result=8 
> (DECLINED)
> DEBUG 01:06:05,057 | james.smtpserver | Id='10009693' User='' executing hook 
> org.apache.james.smtpserver.jmx.HookResultJMXMonitor@6a2a2b
> DEBUG 01:06:05,057 | james.smtpserver | Id='10009693' User='' executing hook 
> org.apache.james.protocols.smtp.core.PostmasterAbuseRcptHook
> DEBUG 01:06:05,057 | james.smtpserver | Id='10009693' User='' executing hook 
> org.apache.james.protocols.smtp.core.log.HookResultLogger@154d4f9
> DEBUG 01:06:05,057 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.protocols.smtp.core.PostmasterAbuseRcptHook: result=8 
> (DECLINED)
> DEBUG 01:06:05,057 | james.smtpserver | Id='10009693' User='' executing hook 
> org.apache.james.smtpserver.jmx.HookResultJMXMonitor@6a2a2b
> DEBUG 01:06:05,057 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.smtpserver.JamesRcptCmdHandler: [250 2.1.5 Recipient 
> <61409294...@sms.tim.telstra.com> OK]
> DEBUG 01:06:05,115 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.protocols.api.handler.CommandDispatcher received: DATA
> DEBUG 01:06:05,115 | james.smtpserver | Id='10009693' User='' Lookup command 
> handler for command: DATA
> *DEBUG 01:06:05,115 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.smtpserver.JamesDataCmdHandler: [354 Ok Send data ending 
> with <CRLF>.<CRLF>]
> DEBUG 01:06:13,233 | james.smtpserver | Id='10009693' User='' executing james 
> message handler 
> *org.apache.james.protocols.smtp.core.esmtp.MailSizeEsmtpExtension@550344
> DEBUG 01:06:13,233 | james.smtpserver | Id='10009693' User='' executing hook 
> org.apache.james.protocols.smtp.core.log.HookResultLogger@154d4f9
> DEBUG 01:06:13,233 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.protocols.smtp.core.esmtp.MailSizeEsmtpExtension: result=8 
> (DECLINED)
> DEBUG 01:06:13,233 | james.smtpserver | Id='10009693' User='' executing hook 
> org.apache.james.smtpserver.jmx.HookResultJMXMonitor@6a2a2b
> DEBUG 01:06:13,233 | james.smtpserver | Id='10009693' User='' executing james 
> message handler 
> org.apache.james.smtpserver.AddDefaultAttributesMessageHook@798781
> DEBUG 01:06:13,233 | james.smtpserver | Id='10009693' User='' executing hook 
> org.apache.james.protocols.smtp.core.log.HookResultLogger@154d4f9
> DEBUG 01:06:13,233 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.smtpserver.AddDefaultAttributesMessageHook: result=8 
> (DECLINED)
> DEBUG 01:06:13,233 | james.smtpserver | Id='10009693' User='' executing hook 
> org.apache.james.smtpserver.jmx.HookResultJMXMonitor@6a2a2b
> DEBUG 01:06:13,233 | james.smtpserver | Id='10009693' User='' executing james 
> message handler org.apache.james.smtpserver.SendMailHandler@af3cf6
> DEBUG 01:06:13,233 | james.smtpserver | Id='10009693' User='' sending mail
> INFO  01:06:13,235 | james.smtpserver | Id='10009693' User='' Successfully 
> spooled mail Mail1444917973232-d3d653d9-692a-49d6-a0fe-35ac5c7f1276 from 
> tims...@dfes.wa.gov.au on 203.22.201.1/203.22.201.1 for 
> [61409294...@sms.tim.telstra.com]
> DEBUG 01:06:13,235 | james.smtpserver | Id='10009693' User='' executing hook 
> org.apache.james.protocols.smtp.core.log.HookResultLogger@154d4f9
> DEBUG 01:06:13,235 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.smtpserver.SendMailHandler: result=1 (OK)
> DEBUG 01:06:13,235 | james.smtpserver | Id='10009693' User='' executing hook 
> org.apache.james.smtpserver.jmx.HookResultJMXMonitor@6a2a2b
> DEBUG 01:06:13,293 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.protocols.api.handler.CommandDispatcher received: QUIT
> DEBUG 01:06:13,293 | james.smtpserver | Id='10009693' User='' Lookup command 
> handler for command: QUIT
> DEBUG 01:06:13,294 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.protocols.smtp.core.QuitCmdHandler: [221 2.0.0 
> tim2.tim.telstra.com Service closing transmission channel]
> INFO  01:06:13,294 | james.smtpserver | Id='10009693' User='' Connection 
> closed for 203.22.201.1
> From the log above we notice an approximately 8sec delay,
> *DEBUG 01:06:05,115 | james.smtpserver | Id='10009693' User='' 
> org.apache.james.smtpserver.JamesDataCmdHandler: [354 Ok Send data ending 
> with <CRLF>.<CRLF>]
> DEBUG 01:06:13,233 | james.smtpserver | Id='10009693' User='' executing james 
> message handler 
> Could this be network related or a bug? Please help us understand.
> Kind regards,
> Ali Hussain
> Email: supp...@soprano.com.au
> Phone: +61 2 9900 2200
> Soprano Support, Sydney, Australia.



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