Can you send the headers too?

Danny Angus
Senior Analyst Programmer
Protocol Front Office Dev.
4w
ext 3257



|---------+---------------------------->
|         |           "Brent L Johnson"|
|         |           <[EMAIL PROTECTED]|
|         |           et>              |
|         |                            |
|         |           06/02/2004 02:12 |
|         |           AM               |
|         |           Please respond to|
|         |           "James Users     |
|         |           List"            |
|         |                            |
|---------+---------------------------->
  
>---------------------------------------------------------------------------------------------------------------|
  |                                                                                    
                           |
  |       To:       "'James Users List'" <[EMAIL PROTECTED]>                           
                |
  |       cc:                                                                          
                           |
  |       Subject:  RE: FetchMail Errors                                               
                           |
  
>---------------------------------------------------------------------------------------------------------------|




> To get to the bottom of this please...
>
> 1) Turn on DEBUG level logging for fetchmail. To do this edit
> the file
> <distribution-root>/apps/james/SAR-INF/environment.xml,
> changing the entry...
>
> <category name="fetchmail" log-level="###">
>
> to...
>
> <category name="fetchmail" log-level="DEBUG">
>
> 2) Restart James
>
> 3) Wait for the problem to re-occur.
>
> 4) Shutdown James.
>
> 5) Reply to this mail enclosing a zipped copy of the
> fetchmail log for the relevant time period. The log will be
> <distribution-root>/apps/james/logs/fetchmail-<timestamp>,
> unless you have changed the default logging set-up.

OK - this portion of the log seems to be the portion related
to the offending message.  Here is the snippet of the log:

05/02/04 20:44:13 WARN  fetchmail.bjohnson.net: Message could not be
delivered due to an error determining the remote domain. Message ID:
<[EMAIL PROTECTED]>. Flags: Seen = false, Delete
= false.
05/02/04 20:44:13 DEBUG fetchmail.bjohnson.net: UNDELIVERABLE Message
ID: <[EMAIL PROTECTED]>
java.net.UnknownHostException: nobody: nobody
    at java.net.InetAddress.getAllByName0(InetAddress.java:1011)
    at java.net.InetAddress.getAllByName0(InetAddress.java:981)
    at java.net.InetAddress.getAllByName(InetAddress.java:975)
    at java.net.InetAddress.getByName(InetAddress.java:889)
    at
org.apache.james.fetchmail.MessageProcessor.computeRemoteAddress(Message
Processor.java:1226)
    at
org.apache.james.fetchmail.MessageProcessor.updateRemoteAddress(MessageP
rocessor.java:1314)
    at
org.apache.james.fetchmail.MessageProcessor.getRemoteAddress(MessageProc
essor.java:1259)
    at
org.apache.james.fetchmail.MessageProcessor.createMail(MessageProcessor.
java:513)
    at
org.apache.james.fetchmail.MessageProcessor.process(MessageProcessor.jav
a:354)
    at
org.apache.james.fetchmail.FolderProcessor.process(FolderProcessor.java:
139)
    at
org.apache.james.fetchmail.StoreProcessor.process(StoreProcessor.java:14
1)
    at
org.apache.james.fetchmail.FetchMail.targetTriggered(FetchMail.java:564)
    at
org.apache.avalon.cornerstone.blocks.scheduler.DefaultTimeScheduler.doRu
nEntry(DefaultTimeScheduler.java:240)
    at
org.apache.avalon.cornerstone.blocks.scheduler.DefaultTimeScheduler.acce
ss$000(DefaultTimeScheduler.java:36)
    at
org.apache.avalon.cornerstone.blocks.scheduler.DefaultTimeScheduler$1.ru
n(DefaultTimeScheduler.java:216)
    at
org.apache.james.util.thread.ExecutableRunnable.execute(ExecutableRunnab
le.java:89)
    at
org.apache.james.util.thread.WorkerThread.run(WorkerThread.java:125)

This email message is a completely valid email.  It's a
reply from the support dept of the hosting provider I
use.. but James, for some reason, wont pull down the email.

If you need additional information I can do as you
suggested and pull out all the logs for this particular
timestamp and zip it up.

Thanks,

- Brent


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