Hi Jerry,

Thank-you!  It's good to know that I have the POP3 and SMTP designations
correct.

However, I'm still not there.  I set all of the "INFO" entries to "DEBUG" in
"environments.xml"
and tried connecting.  After it failed I looked in the log directory and
there were no new
entries.  It's like the message never got to JAMES.

In Outlook I get: "Log onto incoming mail server (POP3): The specified
server was found, 
but there was no response from the server.  Please verify that the port and
SSL 
information is correct."  As far as I can tell I'm not using SSL and I've
re-checked the
port numbers (110 and 25) multiple times.

It sounds like I have the network addressing right, but JAMES just doesn't
respond or
acknowledge that it even gets a message.  What would make JAMES completely
ignore
a log-on attempt?  (BTW: I can still send an email to the user account I'm
trying to open.)

Thank-you for your thoughts.
nh-tom



Jerry M wrote:
> 
> The incoming and outgoing mail servers are simply the machine name.  If 
> JAMES is running on the same box as outlook, just enter "localhost".  If 
> JAMES
> is on another machine, and the machine has a dns entry, then just enter 
> the machine name.  Otherwise, use the ip address. e.g.  192.168.1.202. 
> 
> If you have one instance of JAMES and it is serving both pop and smtp, 
> then both outbound and inbound will be the same.  Roadrunner and huge 
> mail service providers run their pop on one machine (or cluster) and 
> smtp on another machine (or cluster) for load balancing purposes.  
> that's the reason outlook makes you specify both.  But for a single 
> instantiation of JAMES, just use the machine name or IP address that 
> JAMES is running on.  There's really no reason to have a dns entry for 
> mail.foo.com, etc. unless you just want to have a separate ip address 
> for your mail server.
> 
> Is james configured to require smtp authentication?  I assume you have 
> some id's and pw's set up. 
> 
> If you're having problems, it's best to get the logs on high throttle.  
> Go to /james.../apps/james/SAR-INF and edit environment.xml.  Change all 
> of the entries to DEBUG, and restart JAMES.
> 
> After outlook has tried a couple of more times, go to the SMTP log and 
> POP log and see if you can see anything that may indicate the problem.
> 
> Jerry
> 
> 
> nhtom wrote:
>> Hi.  
>>
>> I got some help from Robert, but I'm still confused.  Judging from other
>> entries here an "Idiot's Guide to JAMES" would be useful.
>>
>> I'm brand new here.  Super basic questions.  I've looked but haven't
>> found
>> this info.  Perhaps it's just too basic/obvious - but not to a mail
>> server
>> novice like me. 
>>
>> I've set up JAMES on a PC.  I finally got it to receive email (I looked
>> in
>> the folder), I just can't pick it up from Outlook on another machine. 
>>
>> In ZoneEdit I have my domain, "foo", set up like: 
>>     IP Addresses:  Domain name: mail.foo   IP address: 12.34.56.78 
>>                                             webmail.foo             
>> 12.34.56.78 
>>     Domain: foo.com     Destination: mail.foo.com 
>>
>> In Outlook it asks for "Incoming mail server(POP3)"  Often, this looks
>> like:
>> Pop3.domain.com.  How should this field be filled when connecting to
>> JAMES? 
>>
>> Also, what should I enter to specify the SMTP server?  This is often
>> something like smtp1.domain.com.  What does JAMES provide/use? 
>>
>> When I simply enter foo.com for both of them and "Test Account Settings"
>> it
>> establishes the connections, finds SMTP and POP3 but can't log onto POP3
>> nor
>> send a test message. 
>>
>> I've checked and rechecked the username password.  I've checked the
>> username
>> and reset the password over the telnet connection. 
>>
>> I've been spinning on this for far too long.  I really like Apache and
>> would
>> rather not use another mail server.  Thank-you for any help. 
>>
>> NH-Tom 
>>
>>   
> 
> 
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