podheaddb.podhead.dk is not resolvable from here.  If the destination MTA is 
checking for resolvability it that could be the problem.  Have you tried 
just podhead.dk ?  At least that resolves for me.  Also some destination 
MTA's such as comcast.net require the sending server address be resolvable 
to a valid DNS PTR record, which it appears podhead.dk does not have.

Name:    podhead.dk
Address:  83.221.140.137

C:\>nslookup -q=ptr 83.221.140.137
... can't find 137.140.221.83.in-addr.arpa.: Non-existent domain

What you should get back is something like this:
137.140.221.83.in-addr.arpa       name = RapidVPS.SimonSlick.com

What is the destination(s) this is happening with?


RapidVPS (Root is everything)
https://www.rapidvps.com/?vps=14265



----- Original Message ----- 
From: "Marc de Oliveira" <[EMAIL PROTECTED]>
To: "James Users List" <[email protected]>
Sent: Sunday, March 02, 2008 3:02 AM
Subject: Re: Helo command rejected: Email denied due to invalid helo name


Thanks for the feedback. I have tried using the fully qualified name in the
helo command, like this:

  "UTL_SMTP.HELO(c, 'podheaddb.podhead.dk');"

and change the James setup to:

  <servername>podheaddb.podhead.dk</servername>
  <helloName autodetect="true">podheaddb.podhead.dk</helloName> (under
<smtpserver enabled="true">)

but I still get the same error message from some mail servers:

  "550 <podheaddb>: Helo command rejected: Email denied due to invalid helo
name"

Note, that even though I use the fully quallified name in the helo command
and in the James config.xml, the error message contains the short name
(podheaddb).

Any help would be much appreciated.

Sincerely,
Marc de Oliveira


----- Original Message ----- 
From: "Norman Maurer" <[EMAIL PROTECTED]>
To: "James Users List" <[email protected]>
Sent: Saturday, March 01, 2008 7:51 PM
Subject: Re: Helo command rejected: Email denied due to invalid helo name


> Hi,
>
> the helo needs to be a full qualified domain name like mail.example.org.
>
> Cheers,
> Norman
>
> Am Samstag, den 01.03.2008, 12:16 +0100 schrieb Marc de Oliveira:
>> Some mails sent from my James 2.3.1 server are returned with the message:
>>
>>   "550 <podheaddb>: Helo command rejected: Email denied due to invalid
>> helo
>> name"
>>
>> "podheaddb" is the Windows XP servers name. Trying to align everything
>> with
>> that name I have set it up so that the SMTP program (which is an Oracle
>> database) uses the following helo command:
>>
>>   "UTL_SMTP.HELO(c, 'podheaddb');"
>>
>> James is setup to:
>>
>>   <servername>podheaddb</servername>
>>   <helloName autodetect="true">podheaddb</helloName> (under <smtpserver
>> enabled="true">)
>>
>> I guess, I have misunderstood how this HELO command is working. Could
>> somebody point me in the right direction?
>>
>> Sincerely,
>> Marc de Oliveira
>>
>>
>>
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>
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