Hi there,

please take a thread-dump to see why its blocked...

Anything in the logs ?

Bye,
Norman


2011/9/15 Zach Cox <zcox...@gmail.com>:
> We upgraded to James 3.0-beta3 on Tuesday night. Things worked fine
> until around 9pm last night, where exactly the same problem started
> occurring: mail would get spooled, but not processed.  After
> restarting James, some of the mail was then processed successfully,
> but most was lost.
>
> We consider this an emergency situation for our company and need to
> find a resolution ASAP. What kind of information can we provide to
> help find a resolution? If financial resources need to be involved to
> find a resolution or move things along, that is an option.
>
> Any help is most greatly appreciated.
>
> Thanks,
> Zach
>
>
> On Tue, Sep 13, 2011 at 12:41 PM, Norman Maurer
> <norman.mau...@googlemail.com> wrote:
>> No problems...
>>
>> If you still can replicate then please open a issue with a stack trace
>> attached..
>>
>> Bye,
>> Norman
>>
>>
>> 2011/9/13 Raju Buchi <raju.bu...@contentpilot.net>:
>>> James 3.0-M2. I will try to stand up a new server with beta3 and see if I
>>> can replicate the issue.
>>>
>>> Thanks
>>>
>>> - Raju
>>>
>>> On Tue, Sep 13, 2011 at 12:37 PM, Norman Maurer <
>>> norman.mau...@googlemail.com> wrote:
>>>
>>>> Do you use beta3 ?
>>>>
>>>> Bye,
>>>> Norman
>>>>
>>>>
>>>> 2011/9/13 Raju Buchi <raju.bu...@contentpilot.net>:
>>>> > Hello
>>>> >
>>>> > We are also facing exactly the same issues. Tried to debug my custom
>>>> mailets
>>>> > and seems to be everything is working fine. Logs did not show any
>>>> exception
>>>> > messages except it will always spool a mail and will never attempt to
>>>> send
>>>> > it. i.e. all mails are stuck in the spool.
>>>> >
>>>> > - Raju
>>>> >
>>>> > On Tue, Sep 13, 2011 at 12:20 PM, Zach Cox <zcox...@gmail.com> wrote:
>>>> >
>>>> >> We are having a severe problem with James 3.0-M2 where it will operate
>>>> >> correctly for hours or days, and then all of a sudden it will not
>>>> >> process a lot of the mail it spools.  Sometimes it will not process
>>>> >> *any* mail that it spools, and other times it will spool a bunch of
>>>> >> mail, and then process others seemingly at random.  I have to restart
>>>> >> James to get that spooled mail to be processed.  But even then,
>>>> >> sometimes the spooled mail is completely lost after a restart.  I have
>>>> >> seen several other threads lately with similar problems, but they
>>>> >> haven't helped our situation.
>>>> >>
>>>> >> We do not store mail in James for personal accounts and we have IMAP &
>>>> >> POP3 disabled.  Every inbound email has one of two things done to it:
>>>> >>  - it is processed locally by custom mailets & matchers
>>>> >>  - or it is relayed to our corporate Google Apps account
>>>> >>
>>>> >> A previous thread recommended checking all custom mailets and
>>>> >> matchers.  As far as I can tell, they are all working properly.  There
>>>> >> are no exceptions or errors in log/james-server.log, and in the
>>>> >> scenario where James spools some mail & processes others, the mail
>>>> >> that is processed is handled properly by our custom mailets &
>>>> >> matchers.
>>>> >>
>>>> >> I've tried connecting to James JMX remotely via JConsole but have not
>>>> >> been able to connect.  Which port does James run JMX on?  Any help
>>>> >> with JMX would be appreciated.
>>>> >>
>>>> >> Does anyone have any other ideas about what we should look for?  I
>>>> >> noticed 3.0-beta3 is out now, were there fixes in beta3 related to
>>>> >> mail being spooled but not processed?
>>>> >>
>>>> >> Thanks,
>>>> >> Zach
>>>> >>
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>>>> >>
>>>> >>
>>>> >
>>>>
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>>>>
>>>
>>
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