Hi,

this may not be a matter of james, but it need to get fixed.

Maybe check this:

Do your server accept mails from extern addressed "from: [email protected]" 
to "[email protected]"?
So the Reply may be the spam.

Do your server accept mails from extern addressed "from: <null>" (means no 
from) to "[email protected]"?
It seems to me that not all mailets in james handle the From==null.

Could everybody subscribe to your service, with a wrong e-mail address?
In the past we had an "subscribe newsletter" on our webpage, even with captcha, 
and had a lot of "fake" subscriptions.
The used e-mail address got the "thank your for subscribing", and some users 
marked this as spam.
So it may be a matter of a third system, not the mail system directly.

Mfg 
Bernd 

-----Ursprüngliche Nachricht-----
Von: Pete Williams [mailto:[email protected]] 
Gesendet: Mittwoch, 17. September 2014 11:50
An: [email protected]
Betreff: Urgent Spamhaus Help Needed - james 2.3.2

 Hi
 
I have been successfully running a James email server for about the last 3 
years. It is not an open relay. It checks clean with things like MX toolbox.
 
Our fixed IP address keeps getting listed on Spamhaus. I am certain that we are 
not infected, and that James is configured OK.
 
Our cloud based service sends emails that subscribers have asked for. It runs 
reports and emails them, and sends email notifications. They pay for this 
service, so this is stuff they want to see.
 
I need to find out why we are being listed, and if these emails are being seen 
as spam by 'a trusted third party' as the spamhaus website puts it.
 
If you can help at all, please do. I don't know how to proceed.
 
Thanks Pete.
                                          

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